Chief Experience Architect
7 days ago
Company Overview
">Mastercard, Inc. is a global technology company that connects and powers an inclusive digital economy. We work to make transactions safe, simple, smart, and accessible for individuals, financial institutions, governments, and businesses worldwide.
">About the Role
">We are seeking a talented Chief Experience Architect to lead our Mastercard Experience Centre (MEC) in onsite management, ensuring global consistency in the end-to-end customer experience. As part of our innovation group, you will be responsible for developing and presenting content across various subjects, including digital payments, emerging technology, consumer behaviors, cybersecurity, data technologies, and next-gen experiences.
">Your Key Responsibilities
">- ">
- Producing custom presentations to articulate Mastercard's leadership position in payments/Fintech, inclusive growth, cybersecurity, data services, and innovation through thought leadership and content strategy;">
- Collaborating with regional account & sales teams;">
- Exceptional storytelling skills to communicate complex ideas clearly and compellingly;">
- Superior relationship-building skills.">
What You'll Need
">To succeed in this role, you should have:
">- ">
- A high level of creative problem-solving;">
- A strong personal presence;">
- The ability to manage change, thrive under pressure, and focus on execution, details, and organization;">
- Experience in managing and facilitating content workstreams.">
Salary and Benefits
">The estimated annual salary for this role is $120,000 - $150,000, depending on location and experience. Our benefits package includes a comprehensive health insurance plan, retirement savings options, and paid time off.
">Location
">This role is based in a major city in the United States or Europe, with flexibility to work remotely. We are committed to creating a diverse and inclusive work environment and encourage applications from candidates with different backgrounds and perspectives.
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