Guest Services Associate

2 weeks ago


Leeds, Leeds, United Kingdom Splendid Hospitality Group Full time

As a key member of the Splendid Hospitality Group team, the Night Team Member plays a vital role in delivering exceptional guest experiences. This role is a great opportunity to develop personally and professionally, working with people from all over the world.

What We Offer

We provide a supportive and friendly work environment, with opportunities for career growth and development. Our benefits include:

  • Free parking
  • Apprenticeship programs available
  • Learning and development opportunities through our Leadership Development Programs
  • Heavily discounted hotel stays and food & beverage discounts at IHG Hotels and Resorts Worldwide
  • Uniform provided
  • 24/7 Employee Assistance Program for you and your family
  • Life assurance
  • 28 holiday days (pro rata for part-time)
  • Automatic enrolment into a workplace pension scheme

As a Night Team Member, you will be responsible for delivering exceptional customer service, ensuring that our guests have a memorable stay. You will work closely with the hotel team to provide a seamless and enjoyable experience for our guests.



  • Leeds, Leeds, United Kingdom Splendid Hospitality Group Full time

    Job Title: Guest Services AssistantJob Summary:We are seeking a highly motivated and customer-focused Guest Services Assistant to join our team at Splendid Hospitality Group. As a key member of our hotel team, you will be responsible for delivering exceptional guest experiences and ensuring that our guests feel valued and cared for.Key...


  • Leeds, Leeds, United Kingdom Splendid Hospitality Group Full time

    Job Title: Guest Services AssistantJob Summary:We are seeking a highly motivated and customer-focused Guest Services Assistant to join our team at Splendid Hospitality Group. As a key member of our hotel team, you will be responsible for delivering exceptional guest experiences and ensuring that our guests feel valued and cared for.Key...


  • Leeds, Leeds, United Kingdom Dakota Leeds Full time

    About Dakota Leeds Dakota Hotels is a UK-based lifestyle brand renowned for its stylish hotels and upscale bars. We are committed to delivering exceptional guest service and providing our employees with opportunities for growth and development. Position Overview We are seeking a dedicated Guest Services Associate to join our team at Dakota Leeds in the...


  • Leeds, Leeds, United Kingdom Dakota Leeds Full time

    About Dakota Leeds Dakota Hotels is a UK-based lifestyle brand renowned for its stylish hotels and upscale bars. We are committed to delivering exceptional guest service and providing our employees with opportunities for growth and development. Position Overview We are seeking a dedicated Guest Services Associate to join our team at Dakota Leeds in the...


  • Leeds, Leeds, United Kingdom Splendid Hospitality Group Full time

    As a key member of the Splendid Hospitality Group team, the Night Team Member plays a vital role in delivering exceptional guest experiences. This role is a great opportunity to develop personally and professionally, working with people from diverse backgrounds and cultures.What We OfferWe provide a supportive and friendly work environment, where you can...


  • Leeds, Leeds, United Kingdom Splendid Hospitality Group Full time

    As a key member of the Splendid Hospitality Group team, the Night Team Member plays a vital role in delivering exceptional guest experiences. This role is a great opportunity to develop personally and professionally, working with people from diverse backgrounds and cultures.What We OfferWe provide a supportive and friendly work environment, where you can...


  • Leeds, Leeds, United Kingdom Splendid Hospitality Group Full time

    As a key member of the Splendid Hospitality Group team, the Night Team Member plays a vital role in delivering exceptional guest experiences. This role is a great opportunity to develop personally and professionally, working with people from diverse backgrounds and cultures.What We OfferWe provide a supportive and friendly work environment, where you can...


  • Leeds, Leeds, United Kingdom Splendid Hospitality Group Full time

    As a key member of the Splendid Hospitality Group team, the Night Team Member plays a vital role in delivering exceptional guest experiences. This role is a great opportunity to develop personally and professionally, working with people from diverse backgrounds and cultures.What We OfferWe provide a supportive and friendly work environment, where you can...


  • Leeds, Leeds, United Kingdom Holiday Inn Express Leeds East Full time

    Guest Services Assistant RoleWe are seeking a highly skilled and enthusiastic Guest Services Assistant to join our team at Holiday Inn Express Leeds East. As a key member of our hotel team, you will be responsible for delivering exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Provide...


  • Leeds, Leeds, United Kingdom Holiday Inn Express Leeds East Full time

    Guest Services Assistant RoleWe are seeking a highly skilled and enthusiastic Guest Services Assistant to join our team at Holiday Inn Express Leeds East. As a key member of our hotel team, you will be responsible for delivering exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Provide...


  • Leeds, Leeds, United Kingdom Thorpe Park Hotel & Spa Full time

    We are seeking a highly skilled Guest Services Manager to lead our team and provide exceptional hospitality to our guests.As the public face of our hotel, you will be responsible for creating a warm and welcoming environment, ensuring that every guest feels valued and cared for.Your key responsibilities will include:Greeting guests with a smile and providing...


  • Leeds, Leeds, United Kingdom Thorpe Park Hotel & Spa Full time

    Lead a Dynamic Team at Thorpe Park Hotel & SpaWe're seeking a dedicated and adaptable Guest Services Manager to join our team. As the public face of our hotel, you'll be responsible for creating a warm and welcoming environment for our guests.Your Key Responsibilities:Team Leadership: Recruit, train, and develop a team of Welcome Hosts to provide exceptional...


  • Leeds, Leeds, United Kingdom Thorpe Park Hotel & Spa Full time

    Lead a Dynamic Team at Thorpe Park Hotel & SpaWe're seeking a dedicated and adaptable Guest Services Manager to join our team. As the public face of our hotel, you'll be responsible for creating a warm and welcoming environment for our guests.Your Key Responsibilities:Team Leadership: Recruit, train, and develop a team of Welcome Hosts to provide exceptional...


  • Leeds, Leeds, United Kingdom Thorpe Park Hotel & Spa Full time

    Lead a Dynamic Team at Thorpe Park Hotel & SpaWe're seeking a dedicated and adaptable Guest Services Manager to join our team. As the public face of our hotel, you'll be responsible for creating a warm and welcoming environment for our guests.Your Key Responsibilities:Team Leadership: Recruit, train, and develop a team of Welcome Hosts to provide exceptional...


  • Leeds, Leeds, United Kingdom Thorpe Park Hotel & Spa Full time

    Lead a Dynamic Team at Thorpe Park Hotel & SpaWe're seeking a dedicated and adaptable Guest Services Manager to join our team. As the public face of our hotel, you'll be responsible for creating a warm and welcoming environment for our guests.Your Key Responsibilities:Team Leadership: Recruit, train, and develop a team of Welcome Hosts to provide exceptional...


  • Leeds, Leeds, United Kingdom Thorpe Park Hotel & Spa Full time

    Lead a Dynamic Team at Thorpe Park Hotel & SpaWe're seeking a dedicated and adaptable Guest Services Manager to join our team. As the public face of our hotel, you'll be responsible for creating a warm and welcoming environment for our guests.Your key responsibilities will include:Greeting guests with a smile and providing exceptional hospitalityLeading a...


  • Leeds, Leeds, United Kingdom Thorpe Park Hotel & Spa Full time

    Lead a Dynamic Team at Thorpe Park Hotel & SpaWe're seeking a dedicated and adaptable Guest Services Manager to join our team. As the public face of our hotel, you'll be responsible for creating a warm and welcoming environment for our guests.Your key responsibilities will include:Greeting guests with a smile and providing exceptional hospitalityLeading a...


  • Leeds, Leeds, United Kingdom Thorpe Park Hotel & Spa Full time

    Lead a Dynamic Team at Thorpe Park Hotel & SpaWe're seeking a dedicated and adaptable Guest Services Manager to join our team. As the public face of our hotel, you'll be responsible for creating a warm and welcoming environment for our guests.Your Key Responsibilities:Team Leadership: Recruit, train, and develop a team of Welcome Hosts to provide exceptional...


  • Leeds, Leeds, United Kingdom Thorpe Park Hotel & Spa Full time

    Lead a Dynamic Team at Thorpe Park Hotel & SpaWe're seeking a dedicated and adaptable Guest Services Manager to join our team. As the public face of our hotel, you'll be responsible for creating a warm and welcoming environment for our guests.Your Key Responsibilities:Team Leadership: Recruit, train, and develop a team of Welcome Hosts to provide exceptional...


  • Leeds, Leeds, United Kingdom Portico Corporate Reception Management Full time

    Job Title: Guest Services HostWe are seeking a highly skilled and enthusiastic Guest Services Host to join our team at Portico Corporate Reception Management. As the first point of contact for all queries, you will be responsible for providing exceptional customer service to our clients and guests.Key Responsibilities:Provide a warm and welcoming experience...