Accommodation Office Team Lead

4 weeks ago


Manchester, United Kingdom Ingeus Full time
Job Title: Accommodation Office Team Leader

As a key member of our team, you will play a vital role in leading and developing a high-performing team of Restart Advisors and Guides. Your primary responsibility will be to ensure that advisors in each office are exceeding their minimum performance targets and providing exceptional service to our clients.

Key Responsibilities:
  • Support the Performance Support Manager in leading and developing the team to achieve best practice delivery of contracted services.
  • Monitor and manage the performance of individuals, addressing underperformance promptly and providing coaching and support to improve performance.
  • Collaborate with the Performance Support Manager to ensure regular reporting of performance for each office, meeting Ingeus Group requirements.
  • Provide leadership, coaching, and organizational skills to motivate and lead the team to achieve targets.
Requirements:
  • At least 12 months of team management experience.
  • Strong leadership, coaching, and organizational skills.
  • Experience working in a performance-driven environment.
What We Offer:
  • 25 days annual leave plus bank holidays with the opportunity to salary trade extra.
  • EAP Support programme available 24/7 with access to 6 x counselling sessions.
  • Private Medical Insurance.
  • Eyecare vouchers with help to purchase new glasses.
  • Life assurance.
  • Cycle to Work scheme.
  • Season ticket loan.
  • Up to two days each year dedicated to Community Giving (Volunteering).
  • The opportunity to buy extra perks such as critical Illness Cover, dental insurance.
  • Long service award.

Ingeus is a purpose-led organization that helps governments, employers, and local partners design and deliver services to solve complex challenges caused by social and technological change. Our services improve opportunities and help create strong societies in which people have the independence, knowledge, and know-how to thrive.



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