Front of House Manager Assistant

2 weeks ago


Englefield Green, Surrey, United Kingdom Arora Group Full time

What we are looking for:

As a passionate and customer-focused individual, you will be responsible for delivering exceptional guest experiences in our hotel. With a keen eye for detail and a strong organizational approach, you will ensure that our brand standards are met and exceeded.

Key responsibilities:

  • Provide exceptional customer service to all guests, ensuring their needs are met and exceeded.
  • Work closely with the hotel team to maintain high standards of cleanliness, organization, and efficiency.
  • Develop and implement strategies to improve guest satisfaction and loyalty.
  • Collaborate with the management team to achieve operational excellence and drive business growth.

What we offer:

We are committed to providing a supportive and inclusive work environment that fosters growth and development. As a member of our team, you can expect:

  • A competitive salary and generous service charge.
  • Discounted hotel room rates across Arora hotels.
  • Fantastic training and development opportunities.
  • Tastecard membership and Accor Employee Benefits.
  • Great career progression prospects and opportunities for advancement.
  • Free meals on duty and discounted tickets to Merlin attractions.


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