Electronic Gaming Host

1 week ago

Manchester, United Kingdom Grosvenor Casinos Full time
Grosvenor Casino Job Opportunity

About the Role

Grosvenor Casinos is seeking a skilled Electronic Gaming Host to join our team at Didsbury. As a key member of our team, you will be responsible for delivering exceptional customer service and creating a memorable experience for our electronic gaming customers.

You will be the face of our business, greeting and looking after our customers in a way that makes them feel welcomed and cared for. Your passion for people will be applied to the role to create a fun and engaging atmosphere exceeding our guests' expectations.

You will work hard to create a fun and engaging atmosphere, exceeding our guests' expectations. You will get to know your regular customers and their playing style and preferences, ensuring you tailor the experience to their needs.

You will live our values of Service, Teamwork, Ambition, Responsibility, and Solutions. You will work with your colleagues to provide efficient and dynamic service across leisure, food, and beverage.

You will ensure you keep your customers informed of the latest developments in electronic gaming and in our online offer, with the intention of them becoming members of Grosvenor Online.

You will ensure you proactively comply with all regulation, particularly for alcohol licensing conditions, food safety, and always promote and champion safer gambling.



Key Responsibilities
  • Get to know regular customers and tailor the experience to their needs
  • Live our values of Service, Teamwork, Ambition, Responsibility, and Solutions
  • Work with colleagues to provide efficient and dynamic service
  • Keep customers informed of the latest developments in electronic gaming
  • Comply with all regulation and promote safer gambling


About Us

Grosvenor Casinos is on an exciting journey of growth. We're investing in our venues and our people to ensure we have the best gaming offering and the best people in the right places.

We aim to excite and entertain all our customers, giving them a memorable experience they will want to return for.

Our casinos are an exciting and rewarding place to work with roles across all aspects of gaming and customer service with opportunities to develop your existing skills and learn new ones.

Why just work... when you can work, win & grow with us



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