Electronic Gaming Host

4 months ago

Manchester, United Kingdom Grosvenor Casinos Full time

MUST BE 18 TO APPLY

As an Electronic Gaming Host you will be the face of our business, greeting and looking after our electronic gaming customers in a way that makes them feel welcomed and cared for. Your passion for people will be applied to the role to create a memorable and entertaining experience.

You will be a host in the true sense of the word, working hard to create a fun and engaging atmosphere exceeding our guests expectations.

You will;Get to know your regular customers and their playing style and preferences, ensuring you tailor the experience to their needs
Live our values of Service, Teamwork, Ambition, Responsibility and Solutions
Work with your colleagues to provide efficient and dynamic service across leisure, food and beverage
Ensure you keep your customers informed of the latest developments in electronic gaming and in our on line offer, with the intention of them becoming members of Grosvenor on line.
Ensure you proactively comply with all regulation, particularly for alcohol licensing conditions, food safety and always promote ad champion safer gambling

**Qualifications**:
Positive attitude
Experience of working successfully in a hospitality role
Knowledge of and passion for electronic gaming
Fanatical about delivering unrivalled customer experience
Ability to collaborate with the wider business
Sound communication skills
Comfortable with change and ability to embrace new ways of working
Having worked in an electronic gaming environment would be desirable

**Job Types**: Full-time, Part-time, Permanent
Part-time hours: 24-40 per week

**Salary**: From £10.42 per hour

**Benefits**:

- Cycle to work scheme
- Employee discount

Schedule:

- 8 hour shift
- Day shift
- Holidays
- Night shift
- Overtime

Supplemental pay types:

- Tips

Ability to commute/relocate:

- Manchester: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Reference ID: Electronic Gaming Host

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