Residential Operations Manager

3 days ago


Oxford, Oxfordshire, United Kingdom Oxford Summer Courses Full time

We are seeking a highly motivated and experienced leader to join our team as a Residential Operations Manager at Oxford Summer Courses. This is an exciting opportunity for someone who is passionate about delivering exceptional student experiences.

About the Role

As a key member of our senior management team, you will be responsible for managing the operational aspects of our residential courses, ensuring seamless delivery and high standards of care.

Your primary focus will be on leading a team of staff, supporting them in maintaining positive relationships with students, and contributing to a positive and supportive work environment.

You will also be responsible for deputising for the Course Director in their absence, making decisions with excellent judgement and conviction, prioritising student safety and wellbeing.

Main Responsibilities
  • Leadership: Managing the performance of junior management staff, supporting them to maintain positive relationships with their teams.
  • Decision Making: Deputising for the Course Director, acting as the primary decision-maker on site.
  • Atmosphere: Contributing to a positive and supportive work environment.
  • Timetable: Overseeing staff responsible for planning and execution of excursions, meals, and activities.
  • Budget Management: Supporting the Course Director in keeping delivery costs within budget, adding value to student experience.
  • Pastoral Care: Liaising with the Course Director and Welfare and Safeguarding Officer to ensure safeguarding, behaviour, and discipline are managed effectively.
About You

You are a dynamic leader with exceptional management skills, capable of inspiring and guiding a team to deliver exceptional service while fostering a collaborative and supportive work environment.

You should have a proven ability to problem solve, provide thoughtful solutions that consider staff wellbeing and student experience, and possess excellent interpersonal skills.

The ideal candidate will have experience in a leadership or management role, preferably in education, with a clear understanding of safeguarding, health and safety, and emergency procedures.



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