Junior IT Professional

1 month ago


StokeonTrent, Stoke-on-Trent, United Kingdom Crimson Limited Full time
Job Details

This is a permanent position for a Junior IT Professional to provide comprehensive support across clients application catalogue and technology landscape in line with Service Level Agreements.

The successful candidate will be responsible for providing all levels of support, undertaking consultation and advisory responsibilities for any project work as required.

Key Responsibilities:

  1. Provide Service Desk support activities and assistance to end users in the recording and resolution of incidents, requests, and problems.
  2. Ensure accurate log entries through to resolution using the Service Desk portal.
  3. Perform basic troubleshooting on supported technology & applications, identifying recurring issues and raising problem tickets.

Salary:

The estimated annual salary for this position is £28,000.

We offer a hybrid working arrangement with 3-4 days on-site per week.

If you are interested in this role, please submit your updated CV for immediate consideration.



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