Retail Store Leader

9 hours ago


Cambridge, Cambridgeshire, United Kingdom AllSaints Full time

About the Role


As a Retail Store Leader at AllSaints, you will be responsible for ensuring that our store in Cambridge provides an exceptional customer experience. You will lead a team of stylists and be accountable for the day-to-day operations of the store.


Key Responsibilities



  • Lead a team of stylists to achieve sales targets and provide excellent customer service.
  • Oversee the management of inventory, visual merchandising, and store operations.
  • Work closely with the specialist customer experience team leaders to manage team KPIs and SLAs for online customer support.
  • Develop business acumen and ensure that all processes are running smoothly.
  • Proactively manage people matters such as return to work interviews and performance/attendance management.
  • Create and implement floor plans and rotas independently.

Requirements



  • A passion for fashion and a strong understanding of the retail industry.
  • Excellent leadership and communication skills.
  • Ability to work under pressure and meet deadlines.
  • Strong commercial awareness and ability to drive sales.
  • Knowledge of reporting technologies and data analysis.
  • Able to work collaboratively with others and build strong relationships.

Benefits



  • A generous wardrobe allowance.
  • Potential to earn more from our team commission scheme.
  • Disability committed certified employer.
  • Employee discount for family and friends.
  • Up to 33 days annual leave.
  • Access to dental cash plan and free virtual GP appointments.
  • UNUM employee assistance helpline.
  • Life assurance cover.
  • Access to discounted gym membership and corporate discounts.
  • Free wellbeing and lifestyle support with Retail Trust.
  • Enhanced family leave benefits.
  • Dedicated mental health support.

About Us


AllSaints is a global fashion brand that values diversity and inclusion. We strive to create an environment where everyone feels respected, valued, and able to give their best while contributing to our success.


We recognize the importance of diversity and commit to providing equal opportunities to everyone in our employment and recruitment processes. We safeguard against any form of discrimination and welcome applications from candidates who have a passion for our brand and are open to learning.


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