Customer Service Leadership Role
1 week ago
We are seeking a Customer Service Team Lead to build and manage a function from the ground up. This role will involve designing and implementing new processes, procedures, and supporting documentation.
The ideal candidate will have strong leadership and team building skills, with experience in customer services and financial services background.
This is an exciting opportunity for someone who wants to make a real impact in a Retail Bank.
Key Responsibilities:
- Develop and implement new processes and procedures
- Lead a team to achieve customer satisfaction and meet SLA's
Requirements:
- 2 years experience in customer services with strong leadership skills
- Financial services background and ideally Retail Banking experience
- Experience of working within a small business previously will be advantageous
Salary: £32-33K
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Service Desk Leadership Role
2 weeks ago
Birmingham, Birmingham, United Kingdom L&G Recruitment Full timeJob Title: Service Desk Leadership RoleCompany Overview: As a leader in recruitment services, L&G Recruitment is committed to delivering exceptional results for our clients and candidates. We seek an accomplished Help Desk Team Manager to oversee our Service Desk operations and drive excellence in customer support.Salary: Your total compensation package will...
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Customer Experience Leadership Role
2 weeks ago
Birmingham, Birmingham, United Kingdom Parkside Recruitment Full timeAbout the RoleParkside Recruitment offers a dynamic and supportive work environment with numerous opportunities for personal and professional growth, including leadership pathways, cross-training, and upskilling.The successful candidate will have experience managing evolving priorities in a fast-paced environment, effective prioritization and multitasking...
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Store Leadership Role
2 days ago
Birmingham, Birmingham, United Kingdom Sainsbury's Supermarkets Ltd Full timeKey ResponsibilitiesOperational In-Store Management: Ensure that your area of the store is running smoothly and efficiently, with a focus on delivering exceptional customer service.Team Leadership: Manage a medium to large in-store team, assigning tasks, planning breaks, creating rotas, addressing performance issues, and helping with recruitment.Customer...
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UK Field Service Leadership Role
2 weeks ago
Birmingham, Birmingham, United Kingdom Visum Recruitment Ltd Full timeAbout the JobThe successful candidate will have proven experience in managing field teams, ideally in the water sector. They will be responsible for leading and supporting a team of Service Technicians, ensuring the delivery of high-quality services and maintaining excellent health and safety standards.The ideal candidate will have strong leadership and...
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Store Leadership Role
2 weeks ago
Birmingham, Birmingham, United Kingdom The Entertainer Careers Full timeWe are expanding our online presence and opening new stores across the UK, and we need a skilled Store Leadership Role to lead our team in Birmingham, West Midlands.This exciting opportunity offers a competitive salary of £29,600 per annum, plus a range of benefits, including a bonus scheme, pension plan, and life insurance.As our Team Leader, you will be...
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Pharmacist Leadership Role
2 weeks ago
Birmingham, Birmingham, United Kingdom Jhoots Pharmacy Full timeJob Title: Pharmacist Leadership RoleLeadership Opportunity for Pharmacists in BirminghamWe are seeking an experienced pharmacist leader to join our team in Birmingham.As a key member of our team, you will play a vital role in ensuring the delivery of high-quality pharmacy services that meet the needs of our customers.The successful candidate will be...
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Technical Leadership Role
1 week ago
Birmingham, Birmingham, United Kingdom Evri Full timeJob Description: Technical Leadership RoleWe are seeking a highly skilled Technical Leadership Role to join our team at Evri. As a technical leader, you will be responsible for driving technical innovation and excellence across our organization. You will work closely with cross-functional teams to identify opportunities for improvement and develop solutions...
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Retail Leadership Role
1 week ago
Birmingham, Birmingham, United Kingdom Lidl Full timeJob Title: Retail Leadership RoleBirmingham offers an exciting opportunity for an experienced leader to join our Lidl team at the Moseley Road store (GB1463). Located on Moseley Road, B12 9BS, this role will involve working closely with the Store Manager to develop and implement effective strategies for driving sales growth and improving customer...
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Leadership Role in Food Service Industry
2 weeks ago
Birmingham, Birmingham, United Kingdom GAIL's Full timePart Time Team Leader - New Bakery OpportunityGAIL's is expanding its operations in Birmingham and is looking for a skilled Part Time Team Leader to join our team. The successful candidate will be responsible for leading a team to achieve business objectives and delivering high-quality products to customers.To succeed in this role, you should have excellent...
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Youth Services Leadership Role
2 weeks ago
Birmingham, Birmingham, United Kingdom CV-Library Full timeYouth Services Leadership RoleWe are seeking a highly motivated and experienced leader to join our Youth Services team as an Assistant Team Manager. This is a unique opportunity to make a real difference in the lives of young people and be part of a dynamic team.About the Role:This is a challenging yet rewarding role that requires a high level of emotional...
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Retail Leadership Role
2 weeks ago
Birmingham, Birmingham, United Kingdom Lidl Full timeJob Description: We are looking for an exceptional Retail Leadership Role candidate to join our Lidl team in Birmingham. As a Senior Store Manager, you will play a critical role in driving sales growth, improving customer satisfaction, and developing your team's skills and abilities.Responsibilities:Develop and implement strategies to increase sales, improve...
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Leadership Role
2 weeks ago
Birmingham, Birmingham, United Kingdom BDO UK LLP Full timeBDO UK LLP is a leading accountancy and business advisory firm. Our Advisory team provides a wide range of services to deliver value-led advice and outcomes.As a Senior Manager, you'll be responsible for providing senior leadership to the team, including proactively managing larger and more complex client engagements. You'll also develop junior team members,...
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Wickes Retail Leadership Role
4 weeks ago
Birmingham, Birmingham, United Kingdom Wickes Full timeAre you passionate about delivering exceptional customer service and leading high-performing teams? As our ideal candidate, you'll be responsible for managing daily operations at Wickes, ensuring seamless customer experiences, and driving sales growth. Your duties will include supervising colleagues, resolving customer complaints, and collaborating with the...
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Leadership Role at Cineworld
2 weeks ago
Birmingham, Birmingham, United Kingdom Cineworld Cinemas Ltd Full timeAbout the RoleWe are seeking an experienced Store Manager to lead our team and ensure the highest level of customer satisfaction. As a Store Manager, you will be responsible for overseeing daily operations, managing staff, and driving sales growth. If you possess excellent leadership skills, a passion for delivering exceptional customer experiences, and a...
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Account Director
2 weeks ago
Birmingham, Birmingham, United Kingdom Omni RMS Full timeOmni RMS, a leading provider of facilities management services in the UK, is seeking an experienced Account Director to lead their key client relationships. The ideal candidate will have a strong track record of delivering high-profile accounts with complex service requirements.The role involves taking ownership of the customer relationship and providing...
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Leadership Role in Retail
2 weeks ago
Birmingham, Birmingham, United Kingdom LIDL Full timeAbout LidlLidl is a dynamic and fast-paced retailer with a strong commitment to innovation and customer satisfaction. We offer a unique culture that values teamwork, collaboration, and continuous improvement.Your Skills and ExperiencePrior experience as a Store Manager or similar leadership role.Proven track record of driving sales growth and improving store...
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Leadership Role in Automotive Sector
1 week ago
Birmingham, Birmingham, United Kingdom Vibe Recruit Full timeAbout the Role:Vibe Recruitment is seeking an experienced Assistant Manager to join a leading player in the automotive industry in Edrington.The successful candidate will have previous experience in managing daily operations of an automotive workshop, supervising and motivating a team of technicians and staff to ensure quality service and efficient...
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Leadership Role in Hospitality
2 weeks ago
Birmingham, Birmingham, United Kingdom Premier Inn Limited Full timePremier Inn Limited is currently seeking a skilled Duty Manager to manage their hotel at Jersey St Helier. The ideal candidate will have experience in hospitality management, excellent communication skills, and the ability to lead and motivate others.About UsAs a key member of our hotel team, you will be responsible for ensuring the smooth operation of our...
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Clinical Leadership Role
1 month ago
Birmingham, Birmingham, United Kingdom ADVANCED ENGINEERING GROUP PC Full timeJoin Our Team as a Clinical LeaderWe are seeking a seasoned Nurse Practitioner/Lead Nurse to lead our clinical team and contribute to the delivery of exceptional patient care. In this role, you will have the opportunity to shape the future of our medical services and make a lasting impact on our community.About the RoleAs a Clinical Leader, you will be...
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Building Services Leadership Role
2 weeks ago
Birmingham, Birmingham, United Kingdom Ernest Gordon Recruitment Full timeJob Description: Senior Building Surveyor PositionEstimated Salary: £65,000 - £85,000 per annumLocation: BirminghamThis senior building surveyor position involves carrying out structural and internal inspections to ensure energy standards are met. The successful candidate will be responsible for identifying defects and advising on environmental and health...