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Resource Coordinator

2 months ago

Lincoln, Lincolnshire, United Kingdom City of Lincoln Council Full time
{"title": "Resource Planner", "description": "

Resource Planner

Job Overview

The City of Lincoln Council is seeking a skilled Resource Planner to join our Housing Repairs Team. As a key member of our team, you will play a vital role in ensuring the efficient delivery of our repairs and maintenance service.

Your primary responsibility will be to schedule resources over a period of days to weeks, ensuring that tenants receive a high-quality service and that resources are utilized effectively.

To succeed in this role, you will need to have experience of maintaining systems and procedures, excellent communication skills, and the ability to interpret customer repair requirements.

In addition to your technical skills, you will also need to be able to work in an environment subject to changing tasks and priorities, and have a strong understanding of equal opportunities policies and practices.

We offer a range of benefits, including flexible working options, generous annual leave entitlement, and a local government pension scheme.

If you are a motivated and organized individual who is passionate about delivering excellent customer care, we encourage you to apply for this exciting opportunity.

Key Responsibilities:

• Work under the general direction of the Resource Planner Team Leader to contribute to the achievement of delivery of the repairs and maintenance service.

• Schedule resources over the period of days to weeks to ensure that tenants are given a good service and that the resources are used efficiently.

• Interpret customer repair requirements and communicate effectively with relevant personnel to ensure effective completion of required works.

• Maintain systems and procedures, such as Servitor, Universal Housing, and Optitime/DRS.

• Work in an environment subject to changing tasks and priorities.

• Promote equal opportunities, policies, and practices.

We also offer:

• Flexible working options / Flexi time scheme.

• Generous annual leave entitlement plus bank holidays.

• Local government pension scheme (currently 23.4% employer contribution).

• Employee online discount scheme (including cinema, retail/supermarkets and homeware/tech).

• Health and Wellbeing support.

• Sustainable Travel Options (Tax free bike scheme and discounted City parking).

For an informal discussion, please contact Recruiting Manager Craig Baker.

In order to complete your application, please download and read the job description attached. You will find the essential criteria required for the role in the person specification section, so please ensure you address this in your supporting statement.

All external candidates are subject to satisfactory pre-employment checks and a 6-month probationary period.

As a Disability Confident Scheme employer, we guarantee to interview all disabled applicants who meet the essential criteria for the vacancy.

"}