Dental Office Coordinator

4 weeks ago


Huddersfield, Kirklees, United Kingdom Bupa Dental Care Full time
About the Role

We are seeking a highly organized and customer-focused Dental Receptionist to join our team at Bupa Dental Care Milnsbridge. As a key member of our front desk team, you will be responsible for providing exceptional patient care and administrative support to our dental practice.

Key Responsibilities
  • Meet and greet patients, providing a warm and welcoming first impression
  • Manage patient appointments, bookings, and records with accuracy and efficiency
  • Coordinate care packages and communicate with patients and clinicians as needed
  • Upsell Bupa Dental Care products and services, promoting our range of plans and services
  • Provide excellent customer service via phone, email, and face-to-face interactions
  • Support the Practice Manager and clinical team with administrative tasks and practice operations
  • Handle patient payments and maintain confidentiality
Requirements
  • Previous administration or receptionist experience, preferably in a healthcare setting
  • Strong communication and interpersonal skills, with the ability to work in a fast-paced environment
  • Proficient in Microsoft Word and Outlook, with excellent organizational skills
  • Ability to promote company products and services, with a positive and professional attitude
What We Offer

As a valued member of our team, you will enjoy a range of benefits, including:

  • Competitive pay rates and opportunities for training and development
  • Access to MyHealthcare, with free support, advice, and treatment for a range of health-related issues
  • My Bupa Extras, with discounts at popular retailers and access to online fitness providers
  • Discounted dental insurance for you and your family
  • Additional health and wellbeing benefits, including Cycle to Work Scheme and free annual Flu vaccine

We are committed to creating a positive and supportive work environment, where our people can thrive and grow. If you are a motivated and customer-focused individual, we would love to hear from you.



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