Park Security Officer
1 week ago
We are seeking a detail-oriented and customer-focused Park Security Officer to join our team at Wicksteed Park.
About the RoleThis is a full-time, permanent position requiring a flexible individual who can work 11-hour shifts, including weekends and nights. As a key member of our security team, you will be responsible for ensuring the safety and well-being of our guests, staff, and park property.
Main Responsibilities- Work independently, focusing on delivering exceptional customer experiences.
- Lead by example, wearing the correct uniform to promote a positive image.
- Address antisocial behavior in accordance with company policies.
- Communicate effectively with emergency services, police, and other authorities as necessary.
- Respond to customer complaints and take corrective action when required.
- Maintain cleanliness and operational efficiency of customer facilities, including equipment and toilet areas.
- Promote customer events and enhance engagement with our heritage attractions.
- Be visible and approachable, receiving feedback from visitors and stakeholders while ensuring the right teams are informed.
- Manage security of keys and access codes for buildings, areas, and gates.
- Ensure compliance with Health and Safety legislation and company policies regarding employment.
- Adhere to data protection and GDPR guidelines for safe storage, record keeping, and disposal of customer lost property and CCTV footage.
- Utilize the employee value framework to manage your performance.
- Commit to ongoing training, participating in sessions and applying learned knowledge in the workplace.
- Be at least 21 years old and hold a full driving license.
- Be willing to work varied shifts, including evenings and weekends.
- Undergo DBS checks or complete relevant background screenings.
- Prior experience operating CCTV and monitoring equipment is essential.
Salary: £12.22 per hour
Hours: Approximately 5 hours per week
Benefits:
- Discounted food options
- Free parking
- On-site parking available
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