Strategic Supplier Onboarding Director

1 month ago

Eastern England, United Kingdom Mitie Full time

Job Title: Strategic Supplier Onboarding Director

About Us:

Mitie is a leading facilities management company that provides innovative and sustainable solutions to clients across various sectors. We are currently seeking an experienced Team Leader to join our supplier onboarding team.

Location: Bristol / Birmingham / London - Full Time

Job Description:

This is a fantastic opportunity to lead a dedicated supplier onboarding and compliance team. As a key member of our team, you will be responsible for overseeing the end-to-end supplier onboarding process, ensuring compliance with regulatory standards, and building strong relationships with our suppliers.

About the Role:

You will lead, support, and develop the team, with a focus on overseeing day-to-day team operations, ensuring high standards in Compliance, Risk, Onboarding, and Supplier Health. As a primary point of contact, you will provide support and guidance while identifying and developing process enhancements to boost service quality, including SOPs, training materials, and workflows. You will also:

  • Drive quality assurance and manage reporting on supplier onboarding, maintenance, and health workstreams.
  • Ensure the effective management of tickets and DSP reports, prioritizing tasks to meet SLAs.
  • Track and manage the NSR process, update related information, and conduct data gap analyses to develop corrective action plans. Collaborate with the MDM team to align processes and ensure third-party data feeds function correctly.
  • Issue supplier health alerts advising colleagues of changes/risks.

Requirements:

To succeed in this role, you will need proven experience in supplier management relationships, including onboarding and compliance with the supplier. You should have a track record within a people leadership role with the ability to drive and motivate the team while focusing on results and data. A Financial/Procurement background would be a significant advantage, along with the ability to conduct supplier risk assessments and work on P2P systems. A MCIPS qualification would be ideal but not necessary.

Benefits:

We offer a competitive salary package and a range of benefits to support your career development and well-being. The estimated salary for this role is £60,000 - £80,000 per annum, depending on experience. If you are a motivated and results-driven professional looking for a new challenge, please submit your application.

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