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Help Desk Professional

1 month ago

Wick, United Kingdom Wilson James Full time

Job Title: Help Desk Professional

Job Summary: We are seeking a highly skilled Help Desk Professional to join our team. The successful candidate will be responsible for providing technical support and assistance to customers.

Key Responsibilities:

  1. Respond to customer inquiries and resolve technical issues
  2. Provide technical support and assistance via phone, email, and chat
  3. Collaborate with internal teams to resolve complex issues

Requirements:

  • 2+ years of experience in a help desk or technical support role
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment

What We Offer:

  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment