Automotive Customer Service Representative

4 weeks ago


Cove, United Kingdom Octane Recruitment Full time
Customer Service Position Available
We are recruiting for a Service Advisor to join our client's main dealership in Farnborough. As a Service Advisor, you will be responsible for providing exceptional customer service, ensuring customers are satisfied with the service provided. You will need to find the customer's requirements, advise on cost, time scale, and what exactly will happen. Dealing with volumes while maintaining a high standard of customer service is crucial for this role.

To succeed in this position, you will require previous motor trade experience, preferably working within a busy dealership. A steady work history, at least 2 years' experience working as a Service Advisor, and strong customer service skills are essential. Pinnacle or Kerridge experience is beneficial but not necessary. A confident, friendly, and professional individual is needed. All applications will be treated with discretion.

The estimated annual salary for this role is £38,320, plus company benefits. Working hours are Monday to Friday, 8am - 5:30pm, with one in three Saturday mornings. This is a full-time, permanent position. Our client offers a comprehensive benefits package that includes a competitive starting salary, company pension scheme, and more.

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