Complaint Resolution Specialist

4 weeks ago


Ashby de la Zouch, Leicestershire, United Kingdom KP Snacks Full time
About the Role:
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We are looking for a highly motivated Complaint Resolution Specialist to join our team. As a Complaint Resolution Specialist, you will be responsible for identifying and resolving customer complaints in a fair and efficient manner.

You will need to have previous experience in complaint handling, excellent communication skills, and the ability to conduct thorough investigations.

A strong understanding of IT systems, particularly Microsoft Word and Excel, is also essential for this role.

Our company offers a hybrid working model, and this role includes a mix of home and office working hours. A competitive salary of £28,000 - £32,000 per annum is available, plus a range of benefits including a bonus scheme, annual salary review, and private healthcare.

We are committed to creating a workplace where everyone belongs. We encourage applications from candidates who can demonstrate the required skills and experience.



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