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We are seeking a highly skilled Senior Knowledge Manager to join our Digital Practice at Oliver Wyman. As a key member of our team, you will be responsible for developing and executing a comprehensive knowledge management strategy that drives business value and supports our clients' digital transformation initiatives.
Key Responsibilities- Knowledge Management Strategy: Collaborate with KM and Practice leaders to set the KM strategy for the European and IMEA regions, and lead the execution of key initiatives.
- Content Management: Manage the capture, classification, storage, and dissemination of the Oliver Wyman Digital knowledge base, ensuring it is well-maintained and strategically aligned with business objectives.
- Stakeholder Engagement: Build and maintain relationships with Digital Practice leadership, Digital SMEs, and other key stakeholders to ensure effective knowledge sharing and collaboration.
- Content Curation: Lead the curation of Digital content on Oliver Wyman's global knowledge platform and wikis, ensuring it is relevant, recent, and accessible.
- Awareness and Adoption: Drive awareness and usage of Digital content through training, newsletters, and individual stakeholder meetings.
- Team Management: Manage the Digital Knowledge Analyst based in Warsaw and provide mentoring and oversight to other junior KM team members as needed.
- On-Demand Support: Provide on-demand KM support to identify relevant content, credentials, and expertise for consulting teams.
- Commercial Platform Support: Provide dedicated KM support to key Digital commercial platforms, including updating SharePoint sites, developing newsletters, and creating/curating content for business development efforts.
- Digital Enthusiasm: Express intellectual curiosity in topics pertinent to our Digital clients, including technology strategies, digital products, data, and artificial intelligence.
- Content Management Experience: Proven experience in managing and organizing large volumes of content and data.
- Technical Skills: Good working knowledge of Microsoft Office suite, especially Excel, PPT, Outlook, Teams, and SharePoint.
- Competitive Salary: A competitive salary and comprehensive benefits package.
- Career Growth: The opportunity for career growth and professional development.
- Firm Culture: A firm culture that supports openness and recognizes the importance of work-life balance.
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