Financial Support Specialist
3 weeks ago
We are seeking a skilled Financial Support Specialist to join our team at OSB Group. As a key member of our Financial Support Team, you will play a crucial role in supporting customers experiencing financial difficulties.
Key Responsibilities- Provide effective financial support to customers in arrears, ensuring compliance with statutory and regulatory requirements.
- Undertake complex financial support, litigation, and receivership activities, utilizing your expertise to achieve fair customer outcomes.
- Act as a coach and role model, supporting the development of less experienced team members.
- Proven track record in providing support to customers experiencing mortgage arrears.
- Demonstrated proficiency in undertaking complex financial support, litigation, and receivership activities.
- Skilled in providing bespoke support to vulnerable customers.
- Discretionary annual bonus opportunity of up to 15%.
- 28 days annual leave plus bank holidays.
- Contributory pension (8% employer, 5% employee).
- Life Assurance (4x salary) plus Group Income Protection.
- Access to Private Medical Insurance and Medical Cash Plan.
- Additional benefits, including Hybrid working, Cycle Purchase scheme, Technology Purchase scheme, Season Ticket Loan, Holiday purchase/sell schemes, Employee Perk Portals, Payroll giving, and Save as you Earn scheme.
At OSB Group, we value diversity and inclusion, and we are committed to creating a collaborative and engaging environment. If you are passionate about delivering excellent customer outcomes and have a proven track record in financial support, we encourage you to apply for this exciting opportunity.
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Financial Support Specialist
2 months ago
Chatham, Kent, United Kingdom OSB Group Full timeAbout the RoleThe OSB Group is a leading specialist mortgage lender, seeking a skilled Financial Support Specialist to join our team. As a key member of our Financial Support team, you will play a crucial role in delivering exceptional customer service and ensuring timely collections activity on a portfolio of mortgage accounts.Key ResponsibilitiesRespond to...
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Financial Support Specialist
2 months ago
Chatham, Kent, United Kingdom OSB Group Full timeAbout the RoleThe OSB Group is a leading specialist mortgage lender, seeking a skilled Financial Support Specialist to join our team. As a key member of our Financial Support team, you will play a crucial role in delivering exceptional customer service and ensuring timely collections activity on a portfolio of mortgage accounts.Key ResponsibilitiesRespond to...
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Financial Support Specialist
3 weeks ago
Chatham, Kent, United Kingdom OSB Group Full timeAbout the RoleThe Financial Support team at OSB Group is seeking a skilled and enthusiastic individual to join their team as a Financial Support Specialist. In this role, you will be responsible for efficient and timely collections activity on a portfolio of mortgage accounts, maintaining a proactive collections strategy.You will be responsible for tailoring...
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Financial Support Specialist
2 months ago
Chatham, Kent, United Kingdom OSB Group Full timeAbout the RoleThe OSB Group is seeking a skilled Financial Support Specialist to join our team. As a key member of our Financial Support department, you will play a crucial role in working with customers to find the best outcome for their financial needs.Key ResponsibilitiesRespond to customer enquiries in a timely and efficient manner, adhering to our...
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Financial Support Specialist
2 months ago
Chatham, Kent, United Kingdom OSB Group Full timeAbout the RoleThe OSB Group is seeking a skilled Financial Support Specialist to join our team. As a key member of our Financial Support department, you will play a crucial role in working with customers to find the best outcome for their financial needs.Key ResponsibilitiesRespond to customer enquiries in a timely and efficient manner, adhering to our...
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Financial Support Specialist
2 weeks ago
Chatham, Kent, United Kingdom OSB Group Full timeAbout the RoleThe OSB Group is seeking a skilled Financial Support Specialist to join their team. As a key member of the Financial Support team, you will play a crucial role in working with customers to find the best outcome for their financial needs.As a Mortgage Collections Professional, you will be responsible for efficient and timely collections activity...
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Financial Support Specialist
2 months ago
Chatham, Kent, United Kingdom OSB Group Full timeAbout the RoleThe OSB Group is seeking a skilled Financial Support Specialist to join our team. As a key member of our Financial Support team, you will play a crucial role in maintaining a proactive collections strategy and providing exceptional customer service to our customers.Key ResponsibilitiesRespond to customer enquiries in a timely and efficient...
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Financial Support Specialist
2 months ago
Chatham, Kent, United Kingdom OSB Group Full timeAbout the RoleThe OSB Group is seeking a skilled Financial Support Specialist to join our team. As a key member of our Financial Support team, you will play a crucial role in maintaining a proactive collections strategy and providing exceptional customer service to our customers.Key ResponsibilitiesRespond to customer enquiries in a timely and efficient...
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Financial Support Specialist
1 month ago
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Financial Support Specialist
1 month ago
Chatham, Kent, United Kingdom Lendable Full timeAbout LendableLendable is a leading fintech company on a mission to revolutionize consumer finance by making it faster, cheaper, and friendlier. We're a team of innovators and problem-solvers who are passionate about creating a better financial experience for our customers.The RoleWe're seeking a highly skilled Financial Support Specialist to join our team....
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Financial Support Specialist
3 weeks ago
Chatham, Kent, United Kingdom OSB Group Full timeFinancial Support SpecialistThe OSB Group's Financial Support Team is dedicated to delivering exceptional support to our customers who are experiencing financial difficulties. Our team focuses on providing tailored solutions to help customers overcome mortgage payment challenges.Key Responsibilities:Conduct thorough discussions with customers to understand...
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Financial Support Specialist
2 weeks ago
Chatham, Kent, United Kingdom OSB Group Full timeAbout the RoleThe OSB Group is a FTSE 250 specialist mortgage lender, primarily focused on carefully selected segments of the mortgage market. Our specialist lending is supported by our Kent Reliance and Charter Savings Bank retail savings franchises. Diversification of funding is provided by sophisticated securitisation platforms. OSB's unique...
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Financial Support Specialist
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Chatham, Kent, United Kingdom Lendable Full timeAbout the RoleAt Lendable, we're on a mission to revolutionize consumer finance by making it faster, cheaper, and friendlier. As a Financial Support Specialist, you'll play a crucial role in ensuring our customers receive the best possible experience. Your primary responsibility will be to interact with customers who are experiencing financial difficulties,...
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Financial Support Consultant
1 week ago
Chatham, Kent, United Kingdom OSB Group Full timeAbout the RoleThe Financial Support team at OSB Group is looking for a skilled Collections Specialist to join their team. As a Collections Specialist, you will be responsible for efficiently and timely collections activity on a portfolio of mortgage accounts, maintaining a proactive collections strategy.Key Responsibilities:Respond to all enquiries, whether...
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Financial Support Specialist
1 month ago
Chatham, Kent, United Kingdom OSB Group Full timeAbout the RoleThe Financial Support team at OSB Group is seeking a talented individual to join their ranks as a Financial Support Consultant. In this role, you will be responsible for efficient and timely collections activity on a portfolio of mortgage accounts, maintaining a proactive collections strategy.About the TeamThe Financial Support team is a key...
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Financial Support Specialist
1 month ago
Chatham, Kent, United Kingdom OSB Group Full timeAbout the RoleThe Financial Support team at OSB Group is seeking a talented individual to join their ranks as a Financial Support Consultant. In this role, you will be responsible for efficient and timely collections activity on a portfolio of mortgage accounts, maintaining a proactive collections strategy.About the TeamThe Financial Support team is a key...
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Financial Support Specialist
2 months ago
Chatham, Kent, United Kingdom OSB Group Full timeAbout the RoleThe Financial Support team at OSB Group is seeking a talented individual to join their team as a Financial Support Consultant. This role is a key part of our customer-focused approach, working with customers to find the best outcome for their financial needs.Key ResponsibilitiesRespond to customer enquiries in a timely and efficient manner,...
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Financial Support Specialist
2 months ago
Chatham, Kent, United Kingdom OSB Group Full timeAbout the RoleThe Financial Support team at OSB Group is seeking a talented individual to join their team as a Financial Support Consultant. This role is a key part of our customer-focused approach, working with customers to find the best outcome for their financial needs.Key ResponsibilitiesRespond to customer enquiries in a timely and efficient manner,...
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Financial Support Specialist
4 weeks ago
Chatham, Kent, United Kingdom OSB Group Full timeAbout the RoleThe Financial Support team at OSB Group is seeking a talented individual to join their ranks as a Financial Support Consultant. This role is a key part of our customer-focused approach, working with customers to find the best outcome for their financial needs.Key ResponsibilitiesRespond to customer enquiries in a timely and efficient manner,...
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Financial Support Specialist
4 weeks ago
Chatham, Kent, United Kingdom OSB Group Full timeAbout the RoleThe Financial Support team at OSB Group is seeking a talented individual to join their ranks as a Financial Support Consultant. This role is a key part of our customer-focused approach, working with customers to find the best outcome for their financial needs.Key ResponsibilitiesRespond to customer enquiries in a timely and efficient manner,...