Mobile Patrol Officer

2 months ago


Wembley, United Kingdom Horizon Parking Full time
About the Role

We are seeking a reliable and trustworthy Mobile Patrol Officer to join our team at Horizon Parking Ltd. As a key member of our team, you will be responsible for ensuring the car parks are tidy and clean at all times, while providing excellent customer service to our clients.

Key Responsibilities
  • Patrol and monitor car parks to ensure they are secure and well-maintained.
  • Issue Parking Charge Notices as required, in line with our contravention signage.
  • Check parking equipment is in working order and restock machines with tickets.
  • Perform preventative maintenance and replenishment of consumables within payment and validation kiosks.
  • Improve accessibility for all site users and manage abuse of parking facilities.
  • Provide excellent customer service and assist customers as needed.
  • Carry out duties in line with our health and safety policies and follow safe working practices.
Requirements
  • Full UK driving licence.
  • Access to your own vehicle.
  • Strong customer service skills.
  • Excellent interpersonal and networking skills.
  • Good verbal and listening communications skills.
  • Effective time management skills.
  • Basic IT, literacy, and numeracy skills.
  • Pro-active and self-motivated.
  • Management of own timekeeping and attendance.
What We Offer
  • £12 - £13.15 per hour - Real Living Wage.
  • Annual Bonus Scheme.
  • Penfold Pension.
  • Statutory Sick Pay.
  • 22 days holiday plus bank holidays.
  • Additional 1 day's holiday for your birthday week.
  • Health care cash back scheme.
  • Mental Health and Well Being Programmes (EAP).
  • Employee discount scheme.
  • Cycle to Work scheme.
  • Enhanced paternity leave.
  • Employee of the Month Awards.
  • Yammer monthly lottery.
  • Regular ad-hoc monetary recognition.
  • Paid DBS application.
  • Access to free online training.

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