Band 7 Community Matron

4 weeks ago

London, Greater London, United Kingdom Lewisham and Greenwich NHS Trust Full time
Job Summary

The Discharge Matron will provide visible and accessible leadership, focusing on ensuring the efficient and timely discharge of patients from the hospital, while maintaining high standards of care throughout the discharge process. This role ensures smooth patient flow through the hospital, with a particular focus on reducing delays and enhancing communication between clinical teams and external care providers.

The Discharge Matron will ensure that patients are treated with compassion, dignity, and respect, valuing the diversity of the local community and wider population. They will also promote best practices in line with Trust policy and national guidelines.

The Discharge Matron will collaborate with the Divisional Directors, General Manager, and other key stakeholders to ensure that discharge processes are aligned with both the operational needs of the hospital and patient-centred care.

Main Responsibilities
  • Lead on and take appropriate action in cases of staff discipline, grievance, poor performance, and sickness that impact the discharge process.
  • Manage the quality of the discharge process across the Trust.
  • Liaise with the PALS regarding informal complaints, proactively resolving issues to prevent escalation.
  • Support the development and implementation of tailored education and training programs focused on discharge procedures for nursing staff.
About the Role

This is an exciting opportunity to join Lewisham and Greenwich NHS Trust as a Discharge Matron. The successful candidate will have the opportunity to make a real difference in the lives of patients and their families.

The Discharge Matron will work closely with the multidisciplinary team to ensure that patients receive high-quality care and are discharged in a timely manner.

Person Specification
Qualifications
Essential
  • Registered nurse qualification
  • Degree or equivalent clinical/advanced practice
  • Minimum 5 years post registration
  • Masters Degree or working towards
Desirable
  • Evidence of post registration/ qualification
  • Management/Leadership qualification
Experience
Essential
  • Clinical expertise relevant to the post
  • Experience of managing staff
  • Minimum of 3 years' experience working at Band 7 or equivalent in an acute setting.
  • Leadership of clinical governance and patient safety
  • Achievement of high quality patient care through evidence based practice
  • Management of finances within a budget, including delivery of cost improvements
  • Management/Clinical Leadership experience
  • Experience of successfully leading and implementing change
  • Experience in analysing complex problems and implementing workable solutions
  • Ability to think and plan strategically, operationally and creatively and to prioritise work programs in the face of competing demands
Desirable
  • Evidence of post registration/ qualification
Knowledge
Essential
  • A good understanding of the changing NHS environment
  • Highly developed written and verbal skills
  • Ability to be intellectually flexible and to look beyond existing structures, ways of working, boundaries and organisations to produce more effective and innovative service delivery and partnerships
  • A strong sense of personal and team accountability coupled with a clear understanding of the boundaries around delegated authority
Personal Qualities
Essential
  • Excellent inter-personal and communication skills
  • High level of work organisation, self-motivation, drive for performance and improvement
  • Flexibility in approach and attitude
  • Strong sense of commitment to openness, honesty and integrity
  • Able to work with staff at all levels across the Trust
  • Self confident, assertive and pro-active
  • Attentive to detail
  • Able to work to tight deadlines and cope under pressure

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