Senior Onboarding Team Leader Opportunity
3 weeks ago
We are a leading innovative communications group seeking a highly experienced Senior Onboarding Team Leader to join our Contact Centre team in Warrington.
Job Overview:
This is a senior leadership role that requires experience in team leadership, training, and operational improvement. The successful candidate will have a strong background in customer service, training, or team leadership within a contact centre environment.
Key Responsibilities:
- Lead and manage a team of contact centre agents
- Design and deliver onboarding and training programs
- Improve operational efficiency and effectiveness
Requirements:
- Proven experience in customer service, training, or team leadership
- Strong communication and training skills
- Contact centre experience
Compensation:
The salary for this position is estimated at £30,000 per annum, plus company benefits, 30 days' holiday, and pension.
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