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Configuration Management Specialist

2 months ago

London, Greater London, United Kingdom Blue Legal Full time
Job Title: Configuration Management Specialist

We are seeking a highly skilled Configuration Management Specialist to join our team at Blue Legal. As a key member of our marketing data and operations team, you will play a crucial role in supporting the development of our CRM system (Microsoft Dynamics 365) and ensuring its smooth operation.

Key Responsibilities:
  • Collaborate with the CRM Manager to conduct workshops with internal stakeholders to gather requirements and document process flows.
  • Coordinate sprint planning sessions for the marketing data and operations team and manage all testing of development prior to deployment.
  • Customize and configure the Dynamics 365 Sales and Marketing system, ensuring seamless integration with other tools and systems.
  • Develop and deliver structured training materials and end-user training sessions to ensure effective system adoption.
  • Maintain close communication with the CRM agency to ensure projects are delivered according to budgets and deadlines.
Requirements:
  • Previous experience working within a functional consultant capacity for a financial/professional services firm.
  • Strong functional proficiency in Dynamics 365 configuration, customization, workflows, and data migration.
  • Understanding of technical capabilities of Dynamics 365, with good knowledge of practices and plugins.
  • Capability in using supporting software such as Azure and cloud technologies.

Please note that only candidates with valid work experience in a Law Firm, Accountancy Firm, Management Consultancy, Property/Construction Firm, Financial Services Firm, or a high-profile relevant Association or Agency will be considered.