Data Insights Officer

4 weeks ago


Crawley, West Sussex, United Kingdom NHS Full time
About the Role

We are seeking a highly skilled Data Insights Officer to join our Data & Insight Team within the Income Generation & Marketing directorate. As a key member of the team, you will be responsible for providing insight, data expertise, and training to support the full department.

Key Responsibilities
  • Ensure the CRM database meets the needs of the department, encompassing user training, data management, process improvements, and new development.
  • Promote best practice when using data and help embed data as a driver of decision making across the department.
  • Work with the Fundraising and Partnership departments to evaluate the success of campaigns and journeys, gathering, interpreting, and utilising insight to inform fundraising activity.
  • Develop and maintain a deep understanding of data protection legislation and its application in fundraising.
  • Collaborate with the team to identify opportunities for data-driven decision making and implement solutions to improve fundraising outcomes.
Requirements
  • At least 2 years' experience of working with a contacts database (Raisers Edge or similar CRM).
  • Ability to update and maintain a database.
  • Experience of producing marketing/fundraising campaign selections.
  • Good planning and organisational skills with the ability to multi-task, work on own initiative, and prioritise effectively to meet deadlines.
  • Effective problem-solving skills with the ability to make rational and sound judgements based on consideration of complex data.
  • Excellent knowledge and experience of MS Office, particularly Excel and Access.
  • Knowledge and understanding of GDPR and its relation to fundraising.
What We Offer
  • 25 days holiday, increasing with length of service to 30 days + public holidays.
  • Option to buy or sell up to 1 week of annual leave.
  • Day off for volunteering.
  • Day off for moving house.
  • Blue Light Card.
  • Cycle to work scheme.
  • Generous Pension Up to 9% employer contributions or honour of NHS pension.
  • Enhanced maternity/adoption pay.
  • Life Assurance 4x basic salary.
  • Pay enhancement of unsocial hours.
  • Flu Jabs.
  • Counselling Offering.
  • Discounted Gym.
  • Wellbeing Supervision (aka clinical supervision).
  • Career pathway and progression.

We are located in Grace Holland Avenue, Pease Pottage, Crawley, West Sussex RH11 9SL.


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