Network and IT Communications Manager

4 weeks ago

Salford, Salford, United Kingdom NHS Full time
Job Title: Network and IT Communications Manager

We are seeking a highly skilled and dynamic Network and IT Communications Manager to join our growing IT team at the Northern Care Alliance NHS Foundation Trust.

This pivotal role is perfect for a seasoned professional who thrives in a fast-paced environment and is eager to lead a team and be part of the strategic management of our network and IT Communications systems.

As the Network and IT Communications Manager, you will be responsible for designing, implementing, and maintaining robust and secure network systems that support our global operations. You will lead a team of IT professionals, ensuring seamless connectivity, high availability, and efficient communication across all our platforms.

Key responsibilities include overseeing network security protocols, managing critical services, and optimising communication systems for scalability and performance. You will also play a critical role in disaster recovery planning and the implementation of new technologies that keep us ahead in a rapidly evolving industry.

The ideal candidate will have a strong background in network architecture, cyber security, and IT communications, along with excellent leadership and project management skills. You will be a strategic thinker with the ability to manage complex projects and provide innovative solutions that drive business growth.

Main Duties of the Job

Your primary responsibility will be to lead the design, implementation, and maintenance of network and telecommunications systems across NHS sites, ensuring the reliability, security, and performance of critical infrastructure. You will oversee the deployment of local area networks (LANs), wide area networks (WANs), wireless networks, and telecommunications platforms, employing best practices and industry standards to optimize system efficiency and support the evolving needs of healthcare professionals and patients.

In addition to managing infrastructure, you will spearhead strategic initiatives to enhance network and telecommunications security. You will develop and implement robust security policies, protocols, and procedures, leveraging advanced technologies and threat intelligence to protect against cyber threats and ensure compliance with regulatory requirements, such as GDPR and NHS Digital Data Security and Protection Toolkit.

You will deputise for the Senior Manager, Networks and IT Communications where required, acting as their second in command. You will also play a key role in stakeholder engagement and relationship management, collaborating closely with internal departments, external vendors, and industry partners to align network and telecommunications strategies with organisational goals and priorities. Your ability to communicate effectively and build consensus will be instrumental in driving strategic initiatives and fostering productive partnerships.

Person Specification

  • Relevant master's degree or equivalent, or ability to demonstrate equivalent knowledge, skills and experience.
  • Relevant high level subject matter qualification (e.g. CCNP) or equivalent knowledge, skills and experience.
  • Relevant Leadership Qualification or equivalent knowledge, skills and experience. (e.g. ILM/CMI/Degree)
  • ITIL Qualification
  • Evidence of continued professional development
  • Professional, managerial and leadership qualification or equivalent experience at senior management level.

Knowledge, Training and Experience

  • Proven experience in team management, work scheduling, performance reviews and strategic improvement.
  • Significant experience of supporting and implementing enterprise grade solutions (Cisco, Juniper, Microsoft, Dell, Azure).
  • Knowledge of budgetary management.
  • Ability to author clear concise reports, letters, minutes, and documents using a good standard of English.
  • Record of performance management and delivery of projects, targets, policy implementation, change management.
  • Experience and knowledge of the technical and business requirements, specification, procurement and implementation of enterprise IT solutions.
  • Good knowledge of data protection GDPR/DSPT and other relevant legislation standards.
  • Able to identify and resolve complex issues and problems across a broad range of IT solutions to an advanced level.
  • Able to evaluate and define use of new IT solutions through research and development and build of test configurations.
  • Significant experience of delivering, supporting and troubleshooting complex multi-vendor technical infrastructures.
  • Knowledge and understanding of NHS /experience working within a healthcare setting.
  • Experience in contributing to large, strategic technical transformation projects in a complex IT environment.
  • Demonstrable and practical experience at a senior level, in public or private sector, of delivering transformational change to business technologies and processes, to deliver cost savings and service improvements for customers.

Skills

  • Ability to coach and mentor staff to develop their technical skills and experience, performing to their full potential.
  • Excellent interpersonal skills able to engage and build effective relationships at all levels in stakeholder organisations.
  • Flexible approach to work
  • Advanced communication skills with the ability to communicate on complex matters and demanding situations.
  • Provide and receive highly complex, sensitive or contentious information to varying groups of stakeholders.
  • Proven ability to work to critical deadlines and to effectively prioritise workload.
  • Able to identify, plan and implement ongoing service improvements.
  • Able to apply judgement, creativity, and flexibility to solve complex problems and generate new ideas.
  • Able to systematically analyse information and cut through complexity to bring clear, relevant, and intelligible recommendations.
  • Advanced and accurate keyboard skills
  • Enthusiasm and drive to motivate staff at all levels.
  • Able to deliver to challenging deadlines and to support others in achieving deadlines.
  • Ability to travel within the requirements of the post, including transporting appropriate equipment when required.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

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