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Healthcare Support Specialist

2 months ago

London, Greater London, United Kingdom IMPERIAL COLLEGE HEALTHCARE NHS TRUST Full time
About the Role

We are seeking a skilled and compassionate Healthcare Support Specialist to join our team at Imperial College Healthcare NHS Trust. As a key member of our outpatient services team, you will play a vital role in providing high-quality care to patients with a wide range of ophthalmic conditions.

Key Responsibilities
  • Provide essential assistance and support to registered nurses in the delivery of direct patient care, ensuring that patient needs remain at the core of our care delivery approach.
  • Work collaboratively with the clinical team to provide a comprehensive range of services, including diagnostic tests and procedures.
  • Develop and maintain strong relationships with patients, families, and colleagues to ensure a positive and supportive environment.
  • Contribute to the improvement of patient experience and outcomes through effective communication, empathy, and a patient-centered approach.
  • Participate in ongoing training and professional development to enhance skills and knowledge in ophthalmic care.
Requirements
  • Good written and verbal communication skills, with the ability to work effectively in a team environment.
  • Ability to work flexibly and adapt to changing priorities and situations.
  • Basic knowledge of ophthalmic conditions and treatments, with a willingness to learn and develop skills.
  • Ability to maintain confidentiality and handle sensitive information with discretion.
  • Commitment to providing high-quality care and improving patient outcomes.
What We Offer
  • A supportive and collaborative work environment, with opportunities for professional growth and development.
  • A comprehensive training program, including on-the-job training and access to ongoing education and development opportunities.
  • A competitive salary and benefits package, including flexible working arrangements and a staff recognition scheme.
  • The opportunity to work with a talented and dedicated team of healthcare professionals, committed to delivering exceptional patient care.