Food and Beverage Team Member
2 days ago
About Us
The National Trust is a leading organization in the hospitality industry, renowned for its exceptional food and beverage services. We operate a network of cafes, tea-rooms, and restaurants across England, Wales, and Northern Ireland, serving millions of visitors each year.
Job Summary
We are seeking a highly motivated and customer-focused individual to join our Food and Beverage Team as a Team Member. As a key member of our front-of-house team, you will be responsible for delivering exceptional customer service, ensuring a warm and welcoming experience for all visitors.
Key Responsibilities
- Welcome and serve customers in a friendly and efficient manner
- Prepare and serve food and beverages to a high standard
- Maintain a clean and safe working environment
- Work collaboratively with the kitchen team to ensure seamless service
- Provide excellent customer service, responding to customer queries and resolving any issues promptly
Requirements
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Flexibility to work varied shifts, including weekends and Bank Holidays
- Basic knowledge of food safety and hygiene practices
- Ability to work as part of a team
What We Offer
- A competitive hourly rate of £11.50
- A comprehensive training program to develop your skills and knowledge
- A supportive and collaborative team environment
- Opportunities for career progression and professional development
- A range of benefits, including a pension scheme, free entry to National Trust places, and discounts on shopping and leisure activities
How to Apply
If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you. Please submit your application, including your resume and a cover letter, to [insert contact information].
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