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Retail Business Manager

2 months ago

Longford, Telford and Wrekin, United Kingdom Clinique Full time
{"Key Responsibilities": "Key Responsibilities

As a Counter Manager at Clinique, you will be responsible for the overall operation of your terminal, ensuring the achievement of all retail targets and identifying and executing retail driving initiatives to develop the total terminal business and maximize potential.

Key responsibilities include:

  • Managing recruitment, training, and development for all Clinique consultant teams
  • Leading by example to maintain an effective and efficient business
  • Driving stock and sales, performance managing and coaching the team to provide exceptional customer service and maximize all sales opportunities
  • Developing strong working relationships with retail partners and stores
  • Planning and implementing a strong Business Plan in line with the current marketing calendar, six months in advance (where possible)

"}, {"Retail Business Management": "Retail Business Management

As a Counter Manager, you will be responsible for analyzing the business, identifying areas of opportunity and growth, and implementing strategies to achieve retail targets.

Key responsibilities include:

  • Monitoring stock levels and taking prompt action to ensure agreed optimum stock levels are maintained
  • Reporting any key line OOS concerns to SEE and Retailer management
  • Attending stock shop weekly in terminal

"}, {"Team Management": "Team Management

As a Counter Manager, you will be responsible for leading and motivating all team members through in-store coaching and setting clear objectives to ensure the achievement of all brand key performance indicators and fiscal targets.

Key responsibilities include:

  • Leading by example and setting clear objectives for the team
  • Coaching and developing team members to drive sales and achieve retail targets
  • Ensuring all team members maintain excellent standards of personal grooming and hygiene

"}, {"Education": "Education

As a Counter Manager, you will be responsible for educating and coaching teams on product knowledge, selling skills, and consultations to ensure high levels of capability and consumer experience.

Key responsibilities include:

  • Providing feedback to Education Manager regularly on KPI-related performance and plans to support development and change in results
  • Building relationships with key agency partners to train and coach agency staff and generic teams to support achieving key retail goals

"}, {"Other Duties/Experience": "Other Duties/Experience

As a Counter Manager, you will be required to work Travel Retail hours, including 4am starts, evening, weekends, and special events in a fast-paced work environment.

Key responsibilities include:

  • Ability to work in a fast-paced environment and adapt to changing needs
  • Previous experience in retail and management within similar roles
  • Applicants must have an in-date passport to work in the airport and provide a checkable 5 years work/education history and satisfactory security clearance from the relevant airport authority and CRC check

"}