Business Manager

4 weeks ago


Longford, Telford and Wrekin, United Kingdom La Mer Full time
Job Summary

We are seeking a highly motivated and experienced Business Manager to join our team at La Mer, Heathrow Airport. This is an exciting opportunity to lead a high-performing sales team and drive business growth in a fast-paced retail environment.

Main Responsibilities

Team Management: Lead and motivate a team of sales experts to achieve sales targets, deliver exceptional customer service, and maintain a high level of product knowledge.

Sales Strategy: Develop and implement sales strategies to drive business growth, increase sales performance, and maximize productivity.

Customer Engagement: Foster strong relationships with customers, identify their needs, and provide personalized solutions to drive customer loyalty and retention.

Inventory Management: Oversee inventory levels, manage stock, and maintain a high level of store appearance and merchandising standards.

Reporting and Analysis: Analyze sales data, identify trends, and provide insights to inform business decisions and drive growth.

Collaboration and Communication: Work closely with the Sales & Education Executive, in-store management, and other stakeholders to ensure seamless communication and collaboration.

Professional Development: Develop and implement individual development plans for team members, provide coaching and training, and ensure they have the skills and knowledge to excel in their roles.

Compliance and Governance: Ensure all team members adhere to company policies, procedures, and guidelines, and maintain a high level of personal and professional integrity.

Requirements

Experience: Proven retail management experience, preferably in cosmetics, with a strong track record of driving sales growth, leading high-performing teams, and delivering exceptional customer service.

Skills: Excellent communication and interpersonal skills, with the ability to motivate and inspire others. Strong analytical and problem-solving skills, with the ability to analyze data and make informed decisions. Proficient in Microsoft Office and retail point-of-sale software.

Education: High school diploma or equivalent required. Bachelor's degree in business administration or a related field preferred.

What We Offer

Competitive Salary: We offer a competitive salary and benefits package to reflect your skills and experience.

Opportunities for Growth: We are committed to developing our team members and offering opportunities for growth and advancement.

Collaborative Culture: We have a collaborative and supportive culture that encourages open communication, creativity, and innovation.

Professional Development: We invest in our team members' professional development, providing training and coaching to help them achieve their career goals.

Recognition and Rewards: We recognize and reward our team members' achievements and contributions to the business.



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