Tax Advisor

3 days ago


Portsmouth, Portsmouth, United Kingdom HM Revenue and Customs Full time
Overview

We are seeking a skilled Tax Advisor to join our team at HM Revenue and Customs. In this role, you will be responsible for handling customer inquiries and providing exceptional service.

About the Role

This is a full-time position with a salary of £18,000 - £22,000 per annum, depending on experience. You will work a variety of shifts between 7:45am and 8pm, Monday to Saturday, to ensure we can help customers when they need us.

Responsibilities
  • You will handle contact from customers effectively and efficiently across different lines of business.
  • Speak to customers on the phone, helping them with their questions or issues.
  • Help customers pay the correct amount of tax at the right time.
  • Discuss, calculate and collect interest and penalties for late payments or late filing of tax returns.
Requirements
  • You should have great communication skills, both verbal and written in English language.
  • Dedicated to providing a brilliant customer service.
  • A can-do attitude and a real passion for supporting people.
  • Personal resilience to work in a demanding and rewarding environment.


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