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Retail Experience Specialist

1 month ago

Chelmsford, Essex, United Kingdom Cosine Group Full time

Cosine Group is seeking a Retail Experience Specialist to join our field team for Allwyn, National Lottery.

In this role, you will work with a Young Adult (aged 18-20) to visit various retailers, including grocery stores, convenience stores, and other vendors selling National Lottery products.

The Mystery shop objective is to verify whether retailers are requesting ID from Young Adults when purchasing age-restricted products.

As part of a team of two, you will work together to ensure that proper ID checks are being conducted.

The role offers £105.76 per day (includes holiday pay) plus bonus & business mileage.

Key requirements include:

  • Proven experience of confidently interacting with retailers/customers.
  • Experience within retail and field marketing would be preferred.
  • Good knowledge of your area to be able to effectively and efficiently journey plan.
  • Reliable and committed.
  • Working to deadlines to achieve visit targets.
  • Highly organised to plan your team's day, including collecting and returning the YA to an agreed location.
  • Access to a smart device to enter your results via the App in store.

Key details include:

  • Minimum of twenty-four store visits per day, these can be worked between 8am – 7pm Monday to Friday.
  • Working hours will be arranged with your Regional Manager.
  • Training will be completed Face to face or Teams with the Allwyn Account Team.

Please note that a minimum of three full days availability per week for the next 4 weeks is required.