Lodge Manager
1 week ago
About the Role
Churchill Estates Management Ltd is seeking an exceptional Lodge Manager to join our team. As a key member of our staff, you will be responsible for coordinating the development and related activities, making a positive difference every day to the lives of our Home Owners.
This varied and interesting role will see you managing both the maintenance of the property and providing a first-class service to Owners. You will be the trusted, 'go-to' person on-site and a 'friendly neighbour' for Owners, liaising with a range of customers and suppliers, managing contractors, scheduling maintenance, completing health and safety checks, organising activities and events for Owners, and much more.
About You
This position is ideally suited to people with experience of similar backgrounds such as retirement living, social housing, hospitality, uniformed services, charity, and health & social care sectors. A successful Lodge Manager is someone who loves to work 'front of house' and is focused on providing a first-class customer service with excellent administration skills.
Your passion for excellent customer service is vital. With the focus on providing a happy and fulfilling lifestyle for the Owners, you'll have an outgoing and friendly personality with a love of people. You'll know when to act with sensitivity and diplomacy but also have the efficiency and assertiveness to manage the safety and the security of the development, displaying good judgement and the ability to be calm under pressure.
What We Offer
We offer a range of benefits, including annual holiday entitlement, a day off on your Birthday, life assurance, eye care reimbursement, colleague introduction reward scheme, professional development and qualifications, and thorough induction and ongoing training.
Our Company Values
We are a professional, award-winning, customer-focused team that values Trust, Openness, Respect, Communication, and Honesty.
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