Customer Service Representative

21 hours ago


Gatwick, United Kingdom Staffline Full time
Job Overview

We are seeking a highly skilled and enthusiastic Customer Service Representative to join our team at Gatwick Airport. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service to ensure a positive experience for our clients.

In this role, you will work on a rotational shift pattern, processing customers for boarding, validating documentation, and assisting during disruptions. You will also be expected to maintain high standards of compliance with airline and airport policies.

Key Responsibilities
  • Deliver exceptional customer service
  • Process customers for boarding
  • Validate customer documentation
  • Assist during disruptions

About Staffline

Staffline is the UK's leading provider of flexible, temporary, and permanent workforce solutions, enabling over 28,000 people into good work every day. We operate at more than 350 customer sites across England, Scotland, and Wales.

Benefits
  • £14.50-£15.11 per hour
  • Overtime may be available
  • Full-time and part-time shifts
  • On-site car parking
  • Modern working environment
  • Pension scheme
  • 28 days paid holiday
  • Full uniform provided
  • Full training

Requirements

To succeed in this role, you must possess excellent communication skills, be calm, friendly, and professional, with a passion for delivering exceptional customer service. You will also need to be able to work well within a team and as an individual.

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