Financial Services Advisor

3 weeks ago


Crawley, West Sussex, United Kingdom CV Library Full time

CV Library is a unique and dynamic employer with a flexible, hybrid working approach that allows everyone to thrive.

About The Job

This is an exciting opportunity for a Financial Services Advisor to join our team. As a key member of our Customer Service team, you will provide technical support and guidance in relation to People's Partnerships product and surrounding legislation.

Responsibilities:
  1. Act as a point of contact for the Customer Services teams to create solutions to customer issues and enhance the process and journey.
  2. Provide explanations to a variety of customer audiences using plain, simple language to ensure understanding.
  3. Communicate areas of regulatory, legislative and HMRC change.
  4. Identify technical training needs across Customer Services and operational areas providing training and coaching to Customer Service staff where required.
Requirements:
  • Previous experience in a Technical position or experience in a financial services environment.
  • Pensions knowledge.
What We Offer:
  1. A salary range of £35,000 - £50,000 per annum based on experience.
  2. A generous pension scheme with an employer contribution of up to 14%.
  3. 25 days starting annual leave allowance (rising with service) plus your birthday off.
  4. Onsite Parking in our Crawley offices.
  5. Income protection, critical illness cover & death in service insurance.
  6. Work from abroad policy for all levels.
  7. Parental and adoption leave.
  8. Learning & development opportunities, paid for professional qualifications and study support.
  9. Travel season ticket loans.
  10. Subsidised restaurant in our Crawley office.
  11. Volunteering days and charity payroll giving.
  12. Onsite gym.
  13. Ride-to-Work scheme.
  14. Social clubs and events.


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