Senior Leadership Manager

4 days ago

Ormskirk, Lancashire, United Kingdom Exceptional Care Full time
Job Opportunity

We are seeking a highly skilled and experienced professional to join our team as a Senior Leadership Manager at Exceptional Care, a leading provider of therapeutic children's services.

About the Role

The successful candidate will be responsible for supervising the management and delivery of our services, ensuring that we meet our regulatory requirements and provide high-quality care to our young people.

Key Responsibilities

  • Ensure the services provide and maintain the highest levels of care and service in accordance with our values, vision, policies, and procedures.
  • Ensure there are adequate staffing who are fully trained to meet the needs of all children and young people.
  • Work collaboratively with the Operations Director to determine need within the organisation.
  • Undergo a 'fit persons' interview with Ofsted to complete any new home registrations as the 'Responsible Individual' for our designated Homes and Services.
  • Provide professional support, training, guidance, and supervision to residential managers within the home.
  • Support the home to ensure person-centred care plans are established, renewed, maintained, and implemented for each child each month.
  • Support the team to manage effectively and efficiently all allocated resources of the home, financially.
  • Support the plan of the daily and weekly management of the services, particularly when homes managers have leave.
  • Work with professional colleagues to ensure each child or young person's best interests are identified and plans established to meet them.
  • Work with the quality team to implement, create, and monitor a framework of care systems to enable the above.
  • Work within the internal framework of auditing the homes and providing the board with reports on a fortnightly basis.
  • Be involved and adjudicate in staff disciplinary procedures, taking the lead on mediation, human resource procedural requirements, and safer recruitment.

Benefits and Incentives

  • Comprehensive, paid induction training through our sister company Think Tank Academy.
  • Consistent support, training, and development within our organisation.
  • Private Health Insurance with Aviva.
  • Employee Assistance Programme.
  • Outstanding service employee of the year award - £3,000 voucher-based award.
  • Employee of the month award.
  • Paid Blue Light care on completion of induction for the first year of employment.
  • Medicash.
  • Cycle to work program.
  • Long Service award - £200 for 2 years, £400 for 5 years, and £600 for 10 years (all of which include increased annual leave and will be paid by a gift voucher of your choice).
  • Pension Scheme.
  • Length of Service Holiday Scheme – Awarding up to an additional 3 days paid leave per year with continued service, above Statutory Entitlement.
  • Refer a Friend Scheme offering £100 for every person you successfully recommend.
  • Free Gym Membership, including group classes.

About Exceptional Care

Exceptional Care is a children's care home provider based in the Northwest of England. We work with children from ages 8 to 17 years with complex needs.

We believe that children spending time at Exceptional Care should find it an enjoyable experience, where the Young People can form positive attachments, giving them a sense of inner security, worth, and adding to their emotional and physical well-being.

Our aim is to identify, understand, and meet the needs of the individual Young People in our care. Exceptional Care believes that consistency in care is paramount to Young People with complex needs, to this end we are committed to developing and maintaining good communicative relationships with the Young People in our care.

Company Culture

At Exceptional Care, we are devoted to providing unparalleled healthcare and support services tailored to the unique needs of our community. With a deep-rooted commitment to excellence, our team of dedicated professionals strives daily to enhance the well-being and quality of life of every individual we serve.

Passionate about making a difference, we believe that exceptional care is more than just a service – it's a commitment to fostering trust, compassion, and resilience. Join us in our mission to transform lives, one exceptional care moment at a time.

At Exceptional Care, we pride ourselves on cultivating an environment where our employees feel valued, heard, and inspired. Recognized as a great place to work, our organisational culture promotes professional growth, fosters collaboration, and encourages continuous learning.

We believe that when our team is empowered and passionate about what they do, it resonates in the exceptional care they provide. With a focus on work-life balance, mutual respect, and inclusivity, we're not just building a team, but a family dedicated to making a profound impact on the lives of those we serve.

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