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HR Process Specialist
1 month ago
Job Summary:
We are seeking an experienced HR Process Specialist to join our team at Citi. As an HR Process Specialist, you will be responsible for providing guidance and coaching to managers on all employee life-cycle processes, solving day-to-day HR needs for employees by leveraging technology to provide simple and effective employee-focused processes.
Key Responsibilities:
* Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and workflow for the area or function through the application of robust Change Control & Governance.
* Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the HRP&D organization as well as coordinate and contribute to the objectives of the HR function and overall business.
* Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information.
* Requires good analytical skills in order to filter, prioritize, and validate potentially complex and dynamic material from multiple sources.
* Strong communication and diplomacy skills are required.
* Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits.
Requirements:
* Demonstrate strong business knowledge including the understanding of core businesses, supporting processes, and operations.
* Knowledge of HR policies and procedures.
* Outstanding problem-solver, should demonstrate a commitment to quality and attention to detail.
* Ability to operate within and utilize structured project management techniques.
* Experience of delivering change management activities.
* Demonstrate multi-tasking ability and a consistent record of stakeholder delivery and support.
* Excellent communication skills both written and verbal with the capability to influence key stakeholders.
* Experience of navigating complex organizational structures.
* Ability to use reporting tools and Excel to analyze and interpret complex data sets.
* Proficient in Microsoft Office with an emphasis on PowerPoint.
* Microsoft Office Visio experience preferred.
What We Offer:
* We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well, and save well.
* By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:
* Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure
* A discretionary annual performance-related bonus
* Private medical insurance packages to suit your personal circumstances
* Employee Assistance Program
* Pension Plan
* Paid Parental Leave
* Special discounts for employees, family, and friends
* Access to an array of learning and development resources
