Cycle Technician

2 weeks ago

London, Greater London, United Kingdom Halfords Full time
Role Overview

We're seeking a skilled and enthusiastic Cycle Technician to join our team at Halfords. As a key member of our team, you'll be responsible for delivering exceptional customer service and ensuring that our customers leave the store with a smile on their face.

Key Responsibilities
  • Carry out service and repair work on a range of cycles, including kids', adult, premium, performance, and electric cycles.
  • Develop and maintain a strong knowledge of our products and services, including our range of cycles and accessories.
  • Provide exceptional customer service, responding to customer queries and resolving any issues in a timely and professional manner.
  • Work collaboratively with colleagues to achieve sales targets and drive business growth.
  • Participate in ongoing training and development to enhance your skills and knowledge.
Requirements
  • Experience of service, building, and repair across a range of cycles.
  • Experience of delivering great customer service, ideally in a retail or cycle services environment.
  • Ability to work effectively in a fast-paced environment and meet deadlines.
  • Availability to work on a rota basis, including weekends.
What We Offer
  • Competitive hourly rate.
  • Opportunities for career progression and professional development.
  • A range of benefits, including store discount, employee discount, and access to our employee wellness programme.
  • A fun and supportive work environment.

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