Retail Store Manager Trainee
1 week ago
This is an excellent opportunity for an ambitious individual to join our team as a Key Holder for our INTIMISSIMI store in Westfield, London. As a Key Holder, you will be responsible for ensuring exceptional customer experiences and driving sales growth.
Key Responsibilities:
- Spearheading efforts to achieve daily and weekly sales targets and exceeding them when possible.
- Coaching and mentoring the team to deliver outstanding customer service.
- Implementing strategies to boost store turnover and increase sales.
- Effectively resolving customer complaints and returns.
- Ensuring compliance with Company policies and procedures at all times.
- Monitoring and reviewing weekly store income and KPIs (ATV, CCR, UPT).
- Analyzing daily and weekly statistics and store performance to identify areas for improvement.
Essential Skills and Qualifications:
- Strong passion for fashion and Calzedonia Group brands.
- Demonstrated enthusiasm for the company's products and quality.
- Previous experience in fast-paced high street fashion retail is essential.
- Confident selling skills with the ability to adapt and take on new challenges.
- Maintaining a professional image at all times.
- Effective communication skills both verbally and in writing.
- Self-motivated with the ability to work under pressure.
- Able to multitask and work in a fast-paced environment.
- High attention to detail.
- Commercial awareness.
Benefits:
- Staff discount to all UK Calzedonia brands and worldwide.
- Generous uniform allowance per brand.
- 28 days of paid holidays, increasing with internal growth.
- Extensive training on product knowledge and customer service.
- Career progression and personal development opportunities.
- London travel scheme.
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