Customer Support Representative
2 days ago
Career Opportunity: We are looking for a skilled Customer Support Representative to join our team. This role involves providing exceptional customer service and administrative support to small business customers.
About the Role:
We offer a competitive salary of £24,250 + 8% potential bonus paid quarterly. You will work in a hybrid arrangement with minimum 2 set days per week in the office after an initial 6-week training period in Leeds. Our company provides ongoing training and development opportunities with excellent career prospects. Benefits include income protection, life protection, critical illness cover, and a range of additional benefits from a leading employer.
Your Responsibilities:
* Provide excellent customer service to small business customers.* Work closely with Business Owners, Company Directors, and Accountants.* Develop strong administration experience and IT skills to accurately log information on our systems.* Understand and work within a complex regulated industry.* Continuously improve your knowledge and skills to become an expert in your field.
What We Offer:
* Competitive salary and bonus scheme.* Hybrid working arrangement.* Ongoing training and development opportunities.* Income protection, life protection, and critical illness cover.* Additional benefits from a leading employer.
Requirements:
* Excellent attention to detail.* Strong administration experience.* Great telephone manner and listening skills.* Good IT skills.* Ability to understand and work within a complex regulated industry.
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