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Automotive Service Operations Manager

1 month ago

Portsmouth, Portsmouth, United Kingdom The Rise Group Full time
Job Opportunity

A leading commercial automotive business is seeking a skilled Service Manager/Workshop Control Support to join their team at their busy Portsmouth depot. With a strong reputation for excellence and continued growth, this company offers a secure and rewarding career path with opportunities for advancement across its multiple locations in the South of England.

Key Responsibilities
  • Oversee the day-to-day operations of the service department, ensuring efficient workshop control and high-quality customer service.
  • Manage workshop productivity, stock control, and quality performance to meet dealer standards.
  • Drive customer service excellence and retain business for both the Workshop and Parts departments.
  • Support staff recruitment and identify training needs for team development.
  • Ensure compliance with company-wide standardized policies.
Requirements
  • Proven experience in a similar role, with strong management and leadership skills.
  • Ability to manage workshop operations efficiently and effectively.
  • Strong computer literacy, with proficiency in Microsoft Office.
  • Positive, dynamic personality with a focus on team engagement and business growth.
Benefits
  • Competitive salary with performance-related bonus.
  • Career development opportunities within a growing company.
  • Supportive, dynamic working environment.