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Business Transformation Specialist
2 months ago
Pontoon Solutions is seeking a highly motivated and experienced Business Change & Continuous Improvement Support to join our team. As a key member of our Business Intelligence and Change Management team, you will play a crucial role in developing and implementing comprehensive change management plans that prioritize employee engagement and collaboration.
Key Responsibilities- Support the development and implementation of change management and improvement plans, focusing on employee engagement and collaboration.
- Identify potential resistance and risks, and develop strategies to address concerns and build trust.
- Utilize methodologies such as Agile, Lean, or Six Sigma to drive improvements and enhance the employee and customer experience.
- Provide ongoing support and coaching to managers and employees on change methodologies and practices.
- Define and track key performance indicators (KPIs) to measure the success of change initiatives.
- Flexible and open to change, with a commitment to continuous learning and growth.
- Clear, empathetic, and effective communicator, both verbally and in writing.
- Experience with process improvement methodologies such as Agile, Lean, or Six Sigma.
