Senior Receptionist

Senior Receptionist - Animal Care Team

We are seeking an experienced Senior Receptionist to join our animal care team in Windsor. As a Senior Receptionist, you will be the first point of contact for clients, meeting and greeting them either over the phone or face-to-face when they arrive at the hospital. This varied role will involve tasks such as booking appointments for consultations and procedures, ordering stock, taking payments, credit control, daily banking, maintaining cleanliness and tidiness of the client/reception area, maintaining patient and client records, preparing medications prescribed by the veterinary surgeons, stock rotation, maintaining key communications with clients and the team, and some administration and health and safety duties.

Our Veterinary Hospital in Windsor strives to provide high-quality care to our patients and clients. We are a fully equipped first opinion practice seeing a wide range of surgical and medical cases. Our facilities include 4 consultation rooms, separate cat and dog waiting rooms and wards. We also have a dedicated dental suite, an imaging room, and a full in-house laboratory. Our hospital is well-equipped with advanced equipment such as a Karl Storz laparotomy tower, radiography, ultrasound, dental radiography, a full in-house laboratory, a Tonopen, endoscopy, bronchoscopy, orthopaedic equipment, ECG, Capnography and more.

• A competitive salary estimated at £27,000-£38,000 per annum based on experience
• 6.6 weeks annual leave
• Additional annual leave for your birthday added to your holiday allowance
• Enhanced family-friendly policies including maternity, paternity, adoption, shared parental and surrogacy pay
• Cycle to work scheme
• Initiatives focused on employee wellbeing
• Non-accidental injury support
• Learning and development opportunities via the IVC Evidensia Academy
• Pawsome Benefits - reward gateway giving discounts and cashback with hundreds of retailers
• Pension scheme
• Discounted staff pet care

In addition to these benefits, we are proud to be a BAME and LGBTQ+ inclusive employer, keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer, we welcome applications from candidates with disabilities and long-term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process.