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Medical Reception and Dispensing Assistant

1 month ago

SaltburnbytheSea, Redcar and Cleveland, United Kingdom Staithes Surgery Full time
Job Title: Medical Reception and Dispensing Assistant

Company Overview: At Staithes Surgery, we strive to deliver high-quality healthcare services that meet the diverse needs of our patients. As a valued member of our team, you will contribute to our mission by providing top-notch patient care.

Salary: £23,500 - £28,000 per annum, depending on experience.

Job Description: We seek a skilled Medical Reception and Dispensing Assistant to support our team. This dynamic role involves processing prescriptions, responding to patient inquiries, and directing visitors to the appropriate service. Additionally, you will assist in maintaining the cleanliness and organization of the reception area, perform administrative tasks, and collaborate with healthcare professionals to provide seamless care. Key responsibilities also include ordering supplies, updating records, and communicating effectively with colleagues. Furthermore, you will participate in audits as directed and remain up-to-date with the latest guidance to ensure compliance with regulations. The position requires excellent customer service skills, technical expertise, and adaptability in a fast-paced environment.

Responsibilities:
  1. Process prescriptions accurately and efficiently.
  2. Respond to patient inquiries in a professional and courteous manner.
  3. Direct visitors to the appropriate service.
  4. Maintain the cleanliness and organization of the reception area.
  5. Perform administrative tasks as assigned.
  6. Collaborate with healthcare professionals to ensure seamless care.
  7. Participate in audits as directed.

Required Skills and Qualifications: To succeed in this role, you will need a strong background in administration and reception duties, with previous experience in a healthcare setting preferred. Essential skills include excellent communication and interpersonal skills, proficiency in using software applications and technology relevant to the role, and a commitment to accuracy and attention to detail. You will also need to be adaptable and able to multitask in a fast-paced environment, possessing basic knowledge of health information systems and ability to maintain confidentiality. A level of education in administration or a related field would be beneficial. Additional requirements include availability to work varied shifts and flexibility in adopting new processes and procedures as necessary.