Customer Service Planner

3 days ago


London, Greater London, United Kingdom Build Recruitment Full time
Your New Challenge
We are looking for a Customer Service Planner to join our team at Build Recruitment. As a Customer Service Planner, you will be responsible for ensuring that our customers receive exceptional service. If you have a passion for delivering outstanding customer experiences and possess strong communication and planning skills, we encourage you to apply.

Responsibilities
* Providing exceptional customer service and support
* Coordinating and scheduling appointments and meetings
* Communicating with clients and teams to ensure seamless operations
* Updating works orders and issuing them to operatives/sub-contractors
* Conducting customer satisfaction surveys and making outbound calls to update customers on progress

Requirements
* 2+ years of experience in a customer-facing role
* Excellent communication and interpersonal skills
* Strong organizational and planning skills
* Ability to work independently and as part of a team

What You'll Get
* Estimated salary: £27,000 - £28,000 per annum
* Opportunities for career growth and professional development


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