IT Administrator Specialist
2 days ago
Job Title: IT Administrator Specialist
The IT Administrator plays a crucial role in ensuring the smooth functioning of our service delivery aspects. Following all company guidelines, you will work in a fast-paced environment and be responsible for the accuracy of items shipped to our customers.
You will handle inventory with care and attention to detail, raising quotes for clients with suppliers & finding the best price for purchasing IT equipment amongst a few key suppliers.
Duties Include:- Raising quotes for clients with suppliers and finding the best price for purchasing IT equipment.
- Placing orders with suppliers and booking into Order Management Systems.
- Raising Purchase Orders and goods receipts.
- Booking couriers for order collections or deliveries.
- Managing license portals for clients.
- Receiving and actioning tasks from the Client Portal.
- Updating clients with progress on tasks/Orders.
- Managing tasks to ensure they are completed in agreed SLA/KPIs of the contract.
- Collating data and preparation of weekly/monthly client reports.
- Assisting in the preparation of correspondence, reports, presentations, and other documents as required.
- General administration duties including filing of documents, management of own and shared inbox emails.
- Contributing to company objectives by meeting own performance objectives.
- Developing effective working relationships with customer contacts, internal IT team suppliers, and sub-contractors.
- Proven work experience as an IT administrator or similar role.
- Experience in supply chain management or related field is preferred.
- Ability to follow verbal and written instructions.
- Strong communication skills and desire to work with other team members.
- High school diploma or equivalent preferred.
- A very analytical mind, able to tackle problems from different angles.
- Ability to prioritize and execute tasks in a high-pressure environment.
- Ability to present ideas in business-friendly and user-friendly language.
- Highly self-motivated and directed with keen attention to detail.
- Exceptional customer service orientation.
Estimated Salary:$60,000 - $80,000 per year
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