Brand Experience Ambassador

2 weeks ago


Salisbury, Wiltshire, United Kingdom West Shore Full time
Company Overview

We are a rapidly growing nationwide home remodeling brand, driven by a mission to bring happiness to every home. With over 2,500 employees across 16+ states, we're committed to becoming America's Most Admired Home Remodeling Brand.

About the Role

As our Regional Marketing Representative, you will play a key role in driving forward our mission by supporting two critical functions in our marketing and sales processes. First, you will deliver exceptional customer experiences by delivering gifts and checking in on their happiness with our process. Second, you will drive repeat and referral business by building interest in future projects with homeowners and scheduling appointments on the spot for engaged prospects.

Key Responsibilities:
  • Travel to 5-6 customer installation job sites daily to meet with homeowners and discuss their upcoming project needs.
  • Builddriver confidence in West Shore Home's services through face-to-face interactions and mobile technology.
  • Cultivate repeat and referral business by asking great questions about prospect future needs and selling the value of our design consultation.
  • Coach customers on how to take advantage of our referral rewards program while on the job site.
  • Organize customer experience gifts to deliver to customers on each site visit.
Requirements:
  • Previous experience or desire to learn field marketing or sales role.
  • Proficiency with mobile technology (cell phone, iPad).
  • Strong communication and interpersonal skills.
What We Offer
  • Multiple health insurance options (medical, dental, vision, accident, life, critical illness, and short- and long-term disability)
  • 401K retirement plan with company match
  • Paid holidays and paid time off (PTO)
  • Continued training & leadership development opportunities
  • Unlimited professional and personal growth potential

Estimated Salary: $60,000 - $80,000 per year.



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