Ambulance Service Diversity Officer

3 weeks ago


Liverpool, Liverpool, United Kingdom North West Ambulance Service NHS Trust Full time
Job Summary

An exciting opportunity has arisen for a Community Engagement Specialist to join the Inclusion and Engagement Team and support positive action recruitment work within the trust to improve diversity within our workforce.

About the Role

The positive action programme is a key organisational priority and supports the trust's aim to have an engaged workforce which is representative of the communities we serve. Our positive action approach to recruitment enables us to deliver a range of measures and initiatives to break down barriers which may stand in the way of attracting applications from diverse backgrounds, focusing on black and minority ethnic communities.

Main Responsibilities

As a Community Engagement Specialist, you will be regularly engaging with communities and groups which are currently under-represented in our workforce, and will provide support in bringing their talent, experiences, and expertise to roles within the trust. You will also engage and build relationships with the voluntary, community and faith sector, and organisations who support individuals into employment and promote the trust as an employer of choice.

Key Skills and Qualifications
  • Community engagement and development skills
  • Effective verbal, listening and written communication skills
  • Ability to hold sensitive and difficult conversations
  • Ability to build effective working relationships with a variety of diverse individuals
  • Knowledge and understanding of the range of benefits of having a diverse workforce reflective of the local population, for the trust as whole, and specifically for employees, service users, and our communities
  • Knowledge and understanding of the Equality Act 2010
Experience and Qualifications
  • Demonstrable experience of community engagement, including working with a wide range of community groups and individuals, particularly from culturally diverse backgrounds
  • Experience of building and maintaining effective working relationships both internally and externally
  • Experience of designing and delivering presentations or other materials to a wide range of audience in a variety of formats
About Us

North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport. Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.



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