Hospitality Assistant

7 days ago


Basingstoke, Hampshire, United Kingdom Britannia Hotels Full time

We are seeking a skilled Hospitality Assistant to join our team at The Basingstoke Country Hotel, part of Britannia Hotels.

About the Role

This is an exciting opportunity to work in a stylish Brasserie, offering casual dining and food for the whole family. Our 100 bedroom-hotel boasts excellent facilities, including 5 conference rooms catering for events and wedding functions.

Salary and Benefits

The estimated salary for this role is £18,000 - £20,000 per annum, depending on experience. Benefits include:

  • Career development opportunities throughout the UK.
  • Significant staff discount rates when staying at one of our 60 hotels in the UK.
  • 50% discount off food and drink if staying at one of our hotels.
  • Friends and family hotel stay discounts.
  • Reduced membership at our Leisure clubs.
  • Free meals on duty (when applicable).
  • Free Uniform (if applicable to your role).
  • Up to 28 days holiday including bank holidays per annum.
  • Auto enrolment pension scheme.
About You

We are looking for someone who is organised, punctual and well-presented, with excellent communication skills and customer service. Key responsibilities include:

  • To maintain high standards of courtesy and customer care.
  • To ensure all procedures are performed correctly and efficiently.
  • To adhere to stock control procedures and check inventory levels regularly.
  • To deliver food and beverages to tables, providing exceptional customer service.

If you have excellent interpersonal skills, a friendly demeanour and a passion for delivering great customer experiences, we would love to hear from you.



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