Implementation Project Manager

3 weeks ago

Manchester, United Kingdom Moorepay Full time
Job Title: Implementation Project Manager

We are seeking an experienced Implementation Project Manager to join our team at Moorepay. As an Implementation Project Manager, you will be responsible for delivering high-quality project management services to our clients, ensuring a smooth onboarding process and excellent customer experience.

Key Responsibilities:
  • Manage Payroll & HR projects from Point of Sale to handover into BAU.
  • Produce and maintain project process and documentation from scratch.
  • Ensure smooth transition from Sale into Implementation and Tech.
  • Ensure smooth transition from Implementation into BAU.
  • Liaise with customers and set key timescales and milestones throughout.
  • Encourage adoption of excellent customer service.
  • Deal with multiple small-to-medium size projects.
Requirements:
  • A track record of successfully delivering high volumes of low complexity projects to achieve revenue targets.
  • Excellent client-facing communication skills.
  • Great stakeholder engagement skills, both internally within Moorepay and externally with customers.
  • Ability to provide high-quality project status reporting to highlight risks and any remediation actions required.
  • Relevant project management qualification(s).
  • Implementation or project management experience within HR/Payroll software sector essential.
What We Offer:
  • A career packed with opportunity, in a stable and growing company.
  • A comprehensive programme of learning and development.
  • Competitive base salary.
  • 25 days annual leave, with the opportunity to buy more.
  • Private medical insurance.
  • Life assurance 4x salary.
  • Enhanced pension with up to 8.5% employer contributions.
  • A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure.

We are a team of over 500 friendly professionals across four offices in Swinton (Manchester), Sheffield, Farnborough, and Kochi (India). We are passionate about making Moorepay a fantastic place to work for every single one of our colleagues.

We focus on three things in our company culture: mental health support, maintaining a healthy work-life balance, and equal opportunities and inclusion for all.

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