Customer Service Representative

4 weeks ago


Bath, Bath and North East Somerset, United Kingdom Reed Full time
Customer Service Officer Job in Bath

Reed Business Support is proud to be supporting a Bath-based business in their search for a Customer Service Officer to join their thriving team.

Job Summary:

We are seeking a highly skilled and customer-focused individual to provide exceptional service and administrative support to our clients. As a Customer Service Officer, you will be the first point of contact for customers via various channels, including email, web chat, and phone.

Key Responsibilities:

  • Provide full customer service and administrative support to clients
  • Help customers with their queries and resolve problems in a timely and professional manner
  • Be the primary contact for customers via email, web chat, and phone

Requirements:

  • A proven track record in customer service and administration
  • Strong communication and problem-solving skills
  • Hospitality experience is a plus
  • To degree level or equivalent preferred

What We Offer:

Full-time, Monday to Friday, 9am-5pm (1 Saturday in 4, 9am-1pm)

Competitive salary of £24,336 + fantastic benefits

100% office-based role

Opportunity to work with a dynamic and supportive team



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