Customer Service Representative
4 weeks ago
Reed Business Support is proud to be supporting a Bath-based business in their search for a Customer Service Officer to join their thriving team.
Job Summary:
We are seeking a highly skilled and customer-focused individual to provide exceptional service and administrative support to our clients. As a Customer Service Officer, you will be the first point of contact for customers via various channels, including email, web chat, and phone.
Key Responsibilities:
- Provide full customer service and administrative support to clients
- Help customers with their queries and resolve problems in a timely and professional manner
- Be the primary contact for customers via email, web chat, and phone
Requirements:
- A proven track record in customer service and administration
- Strong communication and problem-solving skills
- Hospitality experience is a plus
- To degree level or equivalent preferred
What We Offer:
Full-time, Monday to Friday, 9am-5pm (1 Saturday in 4, 9am-1pm)
Competitive salary of £24,336 + fantastic benefits
100% office-based role
Opportunity to work with a dynamic and supportive team
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